Human Resources Manager

Remuneration

The salary scale for the post at (01/02/2026) is:

€ 83,081, 83,827, 87,105, 90,397, 93,663, 96,943, 100,205

New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies

Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html

New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link.

HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/

Purpose of the Post

The post holder is responsible for the delivery and implementation of a range of generalist HR services within Letterkenny University Hospital and the provision of advice and guidance on HR and ER issues in order to support Letterkenny University Hospital in the achievement of its business objectives.

Providing guidance on the broad HR strategy and policy direction and governance on people related matters to influence, monitor and support the changing structure and workforce with a focus on change management, leadership and development support.

Provide HR support and guidance in the delivery of the organisational strategy in line with government policy and the Health Services People Strategy to ensure the orderly and integrated development of services within Letterkenny University Hospital.

The LUH HR Manager will also be link person with the IHA & Regional HR Teams.

Principal Duties and Responsibilities

·        The post holder will support the principle that care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree

·        Maintain awareness of the primacy of the patient in relation to all hospital activities.

·        Performance management systems are part of the role and you will be required to participate in the hospital performance management programme

Operational Management

·        Provide Human Resource support and advice to the Hospital Manager and the Hospital Management Team in relation to the full HR remit including recruitment, employment control, HR Data and reporting, attrition and absenteeism, employee satisfaction and performance management.

·        Participate in the Regional HR Strategy and processes, liaising with the Director of HR Donegal IHA, Regional Director of People and Regional HR Colleagues as appropriate.

·        Provide expert HR and ER support, direction and guidance on all HR policies and procedures to managers and staff working within Letterkenny University Hospital to ensure compliance with best practice and legislation which includes attending meetings with trade unions and staff representatives

·        Engage with Employee Representative Organisations to manage industrial relations and employee relations issues, as appropriate. Support the Hospital at third party representations, where appropriate

·        Work with the various HR services at IHA and regional level to ensure that the needs of LUH are being met and delivered in an effective and efficient way.

·        Lead the implementation of the European Working Time Directive across all services and staff within LUH.

·        Put in place a mechanism to provide communication to and feedback from all staff and services within LUH on the effectiveness of HR in all areas and work with HR colleagues to action feedback including the voluntary providers

·        Assist in the development of an Employee Engagement Programme & Culture within the Hospital

Leadership & Direction

·        Work with the Hospital Manager, Director of HR Donegal IHA and the Regional Director of People to ensure HR supports the organisational design parameters to be applied to the new evolving structures where consistency, affordability and best fit will be applied to the design

·        Ensure the implementation of the organisation’s Human Resource Strategy in support of the efficient and effective development and deployment of human resources within the Division to achieve its business objectives.

·        Provide leadership in the area of change management to ensure the HR policies, programmes and activities are aligned to the Regional Health Area goals.

·        Assist in the development and implementation of strategies that promotes the HSE as an employer of choice to attract the highest calibre of staff with the appropriate skill mix

·        Assist in the development of an organisational culture that values people, their skills, ideas and contribution and genuinely seeks to empower individuals

Governance & Accountability

·        Ensure that the agreed HR standards, practices, policies and procedures are in operation across the Division in line with Government Policy and the wider civil and public sector reform

·        Contribute to the national agendas on HR matters as appropriate

·        Act as a spokesperson for the organisation in line with the organisation’s Communication Plan as required

·        Demonstrate pro-active commitment to all communications with internal and external stakeholders

General

·        Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

·        To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

KPI’s

·        The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets.

·        The development of Action Plans to address KPI targets.

·        Driving and promoting a Performance Management culture.

·        In conjunction with line manager assist in the development of a Performance Management system for your profession.

·        The management and delivery of KPIs as a routine and core business objective.

PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS:

·        Employees must attend fire lectures periodically and must observe fire orders.

·        All accidents within the Department must be reported immediately.

·        Infection Control Policies must be adhered to.

·        In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits.

·        In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted.

·        Hospital uniform code must be adhered to.

·        Provide information that meets the need of Senior Management.

·        To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Risk Management, Infection Control, Hygiene Services and Health & Safety

·        The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment.

·        The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility.

·        The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas:

o   Continuous Quality Improvement Initiatives

o   Document Control Information Management Systems

o   Risk Management Strategy and Policies

o   Hygiene Related Policies, Procedures and Standards

o   Decontamination Code of Practice

o   Infection Control Policies

o   Safety Statement, Health & Safety Policies and Fire Procedure

o   Data Protection and confidentiality Policies

·        The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures.

·        The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment.

·        The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services.

·        The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager.

·        The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others.

·        The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained.

·        The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment.

·        It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice.

Risk Management, Quality, Health & Safety

·        Adequately identifies, assesses, manages and monitors risk within their area of responsibility.

·        Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

·        Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Education & Training

·        Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Eligibility Criteria

Qualifications and/ or experience

Candidates must have at the latest date of application:

·        Significant experience of managing and working within a HR environment at a senior level

• A proven ability to develop, manage and deliver effective HR strategies
• A record of managing and delivering change in a complex environment, as well as delivering operational excellence
• Have demonstrated capacity to achieve results through cross sectoral working

·        Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

Other requirements specific to the post

A flexible approach to working hours is required in order to ensure deadlines are met.

The successful candidate should have access to appropriate transport to fulfil the requirements of the role as the post may involve travel to locations which may not be accessible by public transport in some cases.

Skills, competencies and/or knowledge

Demonstrates the following:

Professional Knowledge & Experience

Demonstrates:

·      Good understanding of all aspects of HR, both policy and operational, preferably in a large and complex organisation and HSE Health Regions Patient- focused integrated care outcomes for service users and patients.

·      Understanding of Public Sector policy, both strategic HR e.g. People’s Strategy and operational reform e.g. Integrated Healthcare Area Structures

·      Detailed knowledge of the issues, developments and current thinking in relation to HR best practice in health care.

·      Knowledge of public service recruitment policies, legislation and CPSA obligations

·      Knowledge of the health service including a good knowledge of HSE reform

·      Strong ICT skills including MS Office & MS Excel and use of email

·      Significant experience of working in a Human Resources role which has included implementing HR Policies and Procedures, Employee Relations, Absence Management, Performance Management and provision of HR advisory service

·      Experience of dealing with Industrial Relations matters including negotiations with staff and staff representative Regions in relation to personnel matters

Managing & Delivering Results (Operational Excellence)

Demonstrates:

·      Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships.

·      A capacity to operate successfully in a challenging environment while adhering to various standards.

·      The ability to seek and seize opportunities that are beneficial to achieving organisation goals and strives to improve service delivery

Commitment to a Quality Service

Demonstrates:

·      A client user and customer focus in the delivery of services

·      An ability to cope with competing demands without a diminution in performance

·      Places strong emphasis on achieving high standards of excellence

·      A core belief in and passion for the sustainable delivery of high quality customer focused services.

Critical Analysis, Problem Solving & Decision Making

Demonstrates:

·      The ability to evaluate complex information from a variety of sources and make effective decisions

·      Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams

·      The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions

·      Considers the impact of decisions before taking action

Building & Maintaining Relationships including Leadership, Direction and Team Working skills

Demonstrates:

·      Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and Regions.

·      The ability to lead, direct and influence multiple stakeholders and ensure buy-in to plans and their implementation.

·      A track record of building and maintaining key internal and external relationships in achieving organisational goals.

·      An ability to influence and negotiate effectively in furthering the objectives of the role.

·      Effective conflict management skills

·      Effective leadership in a challenging and busy environment including a track record of innovation/ improvements.

·      Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources.

·      Evidence of being a positive agent of change and performance improvement

·      Ability to work with multi-disciplinary team members and other stakeholders to facilitate high performance, developing and achieving clear and realistic objectives

·      Flexibility and adaptability to meet the requirements of the role

Communication & Interpersonal Skills

• The ability to present information clearly, concisely and confidently when speaking and in writing and tailoring to meet the needs of the audience
• The ability to make a compelling case to positively influence the thinking of others.
• Is strategic in how he/she goes about influencing others: shows strong listening and sensing skills
• The ability to build and maintain relationships with colleagues and other stakeholders to assist in performing the role