Human Resources Officer

BWG Foods are recruiting a HR Officer to work across their HR retail service offerings. Working as part of the H2R team as well as Recruitment and Learning & Development Team, the HR Officer will provide support on a cross functional basis.

Working in a fast-paced environment, the HR Officer will provide best in class HR service to customers of our HR products. 

This is a hybrid role with the primary workplace being the Head Office in Tallaght. Regular attendance (3 days per week minimum) at the office and/or at the BWG Academy based in North Road, Finglas is a requirement for this role. 

Key tasks of the HR Officer will include

· Monitoring the ticketing system to ensure new tickets are properly assigned and/or viewed by the relevant teams

· Providing first level support to customers within the H2R service and providing a resolution to tickets

· Support with triaging data and system issues as they arise with a view to supporting in resolution

· Working with the wider team to support on project activities as they arise

· Participate in user acceptance testing for new projects as they arise

· Communicate with the customers as required on general retail HR and learning activities

· Support with recruitment activities and ensuring job postings remain current

· Manage weekly billing activities for HR services

· Support the design of new training programmes with training manager

· First point of contact for training bookings and queries

· Co-ordinate logistics for training and training schedules

· Maintain records of all training activities, attendance, and training evaluations.

• Work closely with colleagues on communication articles

• Identify skills gaps and development opportunities through surveys, feedback, and performance evaluation

Job requirements

The below are pre-requisites for the job:

· Adaptable and flexible with the ability to work in a rapidly changing environment

· Strong communication and interpersonal skills

· The drive to provide excellent customer service

· Strong IT skills with the ability to easily adapt to and learn new systems

· The ability to handle sensitive and highly confidential materials

· The ability to work as part of a cross functional team

· The ability to take the initiative to progress activities

The ideal candidate will also possess the following

· Strong payroll knowledge or payroll experience

· Prior experience and working knowledge of Applicant Tracking System and SAP SuccessFactors

· A full driver’s licence and access to a vehicle

CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE