HWB Business Support Co-ordinator
Victims & Survivors ServiceBelfast, Antrim£30,458 - £31,097 per annumPermanent
Health & Wellbeing Business Support Co-Ordinator
Health and Wellbeing
BSC/04/26
Job Grade: Executive Officer 2 (EO2)
Permanent
Salary will be in the range £30,458 - £31,097 per annum
Closing date for applications: 17:00 on Monday 11th May 2026
Purpose of the role
Reporting to the Individual Needs Programme Officer, the Business Support Co-ordinator will facilitate clients’ access to VSS services, and ensure efficient call handling and a positive client experience with VSS.
By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria:
1. 5 GCSEs grade A-C (or equivalent), including English Language and Mathematics.
2. A minimum of 2 years’ practical experience in the following areas:
a) Effectively managing complex client interactions (face-to-face/telephone) including complaints.
b) Processing high volumes of information in line with office policies and procedures.
c) Effectively working in a team environment.
d) Monitoring budgets in line with business contracts.
e) Proficient in the use of the MS office suite (including Word, Excel and Access) in a business context.
3. A minimum of 1 year’s practical experience of line management of staff.
The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Health and Wellbeing
BSC/04/26
Job Grade: Executive Officer 2 (EO2)
Permanent
Salary will be in the range £30,458 - £31,097 per annum
Closing date for applications: 17:00 on Monday 11th May 2026
Purpose of the role
Reporting to the Individual Needs Programme Officer, the Business Support Co-ordinator will facilitate clients’ access to VSS services, and ensure efficient call handling and a positive client experience with VSS.
By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria:
1. 5 GCSEs grade A-C (or equivalent), including English Language and Mathematics.
2. A minimum of 2 years’ practical experience in the following areas:
a) Effectively managing complex client interactions (face-to-face/telephone) including complaints.
b) Processing high volumes of information in line with office policies and procedures.
c) Effectively working in a team environment.
d) Monitoring budgets in line with business contracts.
e) Proficient in the use of the MS office suite (including Word, Excel and Access) in a business context.
3. A minimum of 1 year’s practical experience of line management of staff.
The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
The closing date for applications is Monday the 11th of May 2026
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