Hygiene Manager

The Role

The East Team needs a dynamic Hygiene Manager in the Private Healthcare sector to join us with overall responsibility for all operational aspects of the site for the housekeeping team, HR, and Training aspects.

An overview of what you will be doing:

Management & Leadership

• Overall, ensure the smooth day-to-day running of the contracts
• Organising all rotas of employees within their contracts.
• Ensuring correct and thorough training is given to all employees on the cleaning products and cleaning roles within their establishment—copies of all training files to be recorded in the system.
• Organising relief work for those on holidays or out due to illness.
• Ensuring correct levels of stock are held and replenished when minimum levels arise.
• Organising general housekeeping and cleaning around the building and litter control
• Overseeing Washing, drying, and ironing items when necessary and if necessary
• Report and store lost and found items
• May, when required, provide basic information on facilities
• Handle complaints in line with the Director of Operations.
• Promoting a friendly and welcoming atmosphere
• Undertake other routine tasks such as hosing down the forecourt and dealing with recycling
• Reporting weekly to the Director of Operations
• Manage and control the budget of the site.
• Proactive and taking initiative in all aspects of their role
• The broad view of the Company constantly having mind improvements

HR

• Adhere to the company's recruitment policy and all HR policies
• Promote the vision, values, and mission of Neylon Maintenance
• Represent Neylon Maintenance at client/inspection visits and at events relevant to the position
• Maintain confidentiality on all matters relating to service users, ex-service users, and general business
• Adhere to all Neylon Maintenance policies & procedures
• Attend training and meetings as required and inappropriate
• Participate in performance reviews
• Keep accurate records in relation to all aspects of work and prepare reports as required
• Have a flexible approach to work in response to business change, development, and review of best practice
• Arrange and organize training for all staff/managers as required

Competencies

• Knowledge and experience in organizational effectiveness and operations management
• Knowledge of business and management principles and practices
• Ability to work as part of a management team
• Commitment to a high-quality service
• Critical thinking and problem-solving skills
• Planning and organizing, Decision-making, and Communication skills
• Leading and influencing
• Delegation, Teamwork, Negotiation
• Conflict management
• Flexibility and adaptability
• Energetic, hardworking, and discrete, balanced with a tolerance for stress
• Ability to work independently with very little management required
• The ability for decision making
• Ability to take ownership of all aspects of the role with very little requirement for direction

Requirements:

• A minimum of two years experience in a similar role demonstrating a track record of success and the ability to lead and motivate direct reports and support teams towards achieving business targets

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