IHA Service Lead, Health Regions

Title of Post: IHA Service Lead, Health Regions (Integrated Service Delivery Model), HSE South West

Please note:

This campaign is confined to HSE Employees currently employed one grade below Head of Service Grade (i.e candidates must be employed at General Manager or equivalent grade).

And

Be employed at that grade for a period of no less than 3 months consecutively in the last 18 months.

Location of Post:

There are currently 5 posts available in the following Integrated Healthcare Areas within the HSE South West Health Regions noted below:

Cork South and West IHA x 1 post

Cork North and East IHA x 3 post

Kerry IHA x 1 post

Informal Enquiries:

Priscilla Lynch, Integrated Healthcare Area Manager, Cork South and West. Email: Priscilla.Lynch@hse.ie

Sonya Cotter, Integrated Healthcare Area Manager, Cork North and East. Email: sonya.cotter@hse.ie

Julie O’Neill, Integrated Healthcare Area Manager, Kerry. Tel Email: Julie.oneill@hse.ie

Purpost of Post:

The IHA Service Lead will be a member of the IHA management team – this team will be collectively responsible for leading and enabling integrated work practices and cross service working at all levels within the IHA to serve the needs of their local population.

· The IHA Service Lead is accountable for the delivery of a defined portfolio of services, focusing on safety and quality to meet population needs and regulatory requirements.

· Given the focus on geographic delivery of services within the IHA, this role will carry functional responsibility for driving cross service integration at IHA level (and regional level as appropriate), with a focus on professional governance, standards, regulation and Networks of Care.

By virtue of the seniority and associated responsibilities afforded to the role at IHA level the IHA Service Lead carries the authority to provide oversight of designated Networks of Care / care group processes within the IHA working collaboratively with IHA Management Team colleagues in this regard.

The post holder will be required to contribute at IHA, Health Region and national levels in line with the duties and responsibilities outlined below.

Key responsibilities in collaboration with the IHA Manager and associated management team will be delivered through a collective leadership approach and will include:

Being accountable and responsible for the delivery of a designated portfolio of services at IHA and / or Health Region level including assigned regulated services. The role will also include providing oversight and assurance for regulated services aligned to agreed portfolio.

Playing a key support role to deliver the large-scale changes required to realise the implementation of the integrated service delivery model and associated governance arrangements.

Taking a leadership and oversight role for *defined care group(s) at IHA or Health Region level, including driving integration through relevant **Network(s) of Care.

Leading the process of relationship, performance and contract management with key partner organisations relevant to portfolio of work.

*Note on service assignments and portfolio structure: decision making on the assignment of lead responsibilities for specific care groups / Networks of Care / service groupings across Mental Health, Disability, Older Persons, etc. will be made by the REO and IHA Managers in the context of locally agreed needs and priorities. In some instances, portfolios will include a combination of service responsibilities i.e. Older Persons and Disability Services. These allocations may change and evolve based on service needs.

**Networks of Care are also subject to change based on further development and refinement in line with the emerging clinical governance framework including assignment of clinical leads and other associated support roles.

Reporting Relationship:

The post holder will report to the Integrated Healthcare Area (IHA) Manager.

The IHA Service Lead will be a core member of the IHA Management Team.

This role will play a key leadership role within the IHA and across the wider Health Region with direct reports from both operational service managers as well as clinical leadership in line with the new service delivery model. Reporting lines and ways of working for senior operational and clinical managers will be clearly articulated within the Region, based on the approved model.

Key Working Relationships:

The IHA Service Lead will work with the following:

• All members of the IHA Management Team representing the full range of services
• Clinical functions within and across the IHAs
• Business functions within and across the Health Region and IHAs
• All members of the Health Region Executive Management Team including:
• Regional Planning and Performance
• Clinical leadership roles at Health Region
• Technology and Transformation teams
• Regulatory bodies as relevant to the role
• All service managers and teams within their area of responsibility
• All relevant voluntary, private partner organisations and other statutory services i.e. local authorities etc.
• Department of Health, DCEDIY and other government departments as required
• Change & Innovation Hub teams including service improvement and other development partners
• Regional QSSI
• Public Patient Partnership Engagement function
• Education and academic partners

National Services (Access and Integration, Office of the Chief Clinical Officer, Planning and Performance) as relevant to the role