Inspector/Investigators

Inspector/Investigators - Competition and Consumer Protection Commission

Closing date: 3.00pm, Tuesday, 24 February 2026

The CCPC is seeking to recruit Inspectors / Investigators, at Executive Officer (EO) grade. Successful candidates will be assigned to a unit in CED, reporting to a Consumer Enforcement Manager, at Higher Executive Officer (HEO) grade. Working as an Inspector / Investigator provides an excellent opportunity to make a strong contribution to the CCPC’s wide-ranging responsibilities, playing a key role in ensuring that markets work well for consumers and businesses, and in promoting compliance with, and enforcing, consumer protection law.

Job Title: Inspector/Investigator

Grade: Executive Officer

Starting Salary: *€37,919 *Point of entry on this salary scale may differ from the minimum point of the scale if the successful candidate is a current public or civil servant.

Employing Authority: Competition and Consumer Protection Commission (CCPC)

Office Location: Bloom House, Railway Street, Dublin 1, D01 C576

Working Hours: 35 hours per week

Hybrid / Agile / Remote Working: You will be required to attend the office at least 40% of your time and can avail of remote working up to 60% of your time, this is subject to business requirements.

The CCPC generally operates on a fully remote basis during the month of August and fully remote over the Christmas period. This arrangement is subject to business requirements.

Closing Date: 3.00pm, Tuesday 24 February 2026

Annual Leave: 23 Days

Tenure: Wholetime, Permanent

The Successful Candidate: The successful candidate will have a proven ability to identify and critically assess issues and potential breaches of the law, using research and investigative skills to progress a case or investigation. They will be enthusiastic, innovative, proactive and driven to deliver for the CCPC and consumers.

Previous experience or knowledge of consumer law or policy is not an essential criterion; however, the successful candidate will have the ability to apply the law and draw conclusions from available evidence, make recommendations, and communicate their views clearly and convincingly both orally and in writing to senior management and legal advisors.

In addition to the immediate appointment from this campaign, an order of merit may be established. This may be used to fill any future vacancies at the same level within this or other Divisions of the CCPC where roles have similar responsibilities and/or similar skills are required.

To ensure that correct procedures and investigative best practices are followed, the successful candidate will have strong organisational skills and the ability to manage their workload to meet strict deadlines. They will take ownership of work for which they are responsible, ensuring that records are maintained to the highest standards. They will be self-motivated and adaptable, with excellent interpersonal skills that enable them to be an effective team player and communicator.

Successful candidates will be expected to be quick learners, flexible in their work approach and results focused. Due to the nature of the activities conducted by the CED, you may be required to travel nationwide on occasion. In addition to the immediate appointments from this campaign, an order of merit may be established. This may be used to fill any future vacancies at the same level within this or other Divisions of the CCPC where roles have similar responsibilities and/or similar skills are required.

Essential: • A third level degree in law, business, economics, regulation, compliance, social science or other relevant discipline or an equivalent professional qualification.

OR

• A minimum of 2 years comparable professional experience in regulatory, compliance, criminal, civil or administrative investigations, or in related enforcement actions, forensic work, case handling, economic consultancy or other equivalent relevant experience in a private sector or public sector organisation.

AND

• Excellent interpersonal, written, and verbal communication skills, including the ability to write clear, focused reports with actionable recommendations. • Demonstrates a clear focus on delivering high-quality outputs, with excellent attention to detail and a high level of accuracy. • Evidence of analytical and problem-solving skills, with the ability to work on one’s own initiative. • Evidence of excellent administration and organisational skills, with the ability to work in a high-volume, fastpaced environment, multi-task, prioritise and ensure deadlines are met. • Demonstrated ability to work effectively in a team environment. • Strong ICT skills, particularly in the application of MS Office.

Desirable: • Additional qualifications in an area related to the role. • Experience in some of the following, in either the public or private sector: - Working within a compliance or regulatory environment; - Interpreting legal, regulatory and/or policy frameworks; - Participating in regulatory inspections or investigations; - Conducting internet/desk-based investigations and/or research (e.g. open-source intelligence skills, data mining or interrogation of databases); - Assisting in enforcement actions and/or prosecutions; - Handling complaints (e.g. customer service; dispute resolution). • Working knowledge of any of the following: - Irish/EU consumer protection law; - Risk management principles and tools; - Case management systems; - Project management. • A full clean driving licence with access to a car.