Intensive Support Worker

Simon CommunityBelfast, Antrim£26, 027 - £28, 283Temporary
Job Title: Intensive Support Worker (Complex Lives)
Duration: Fixed-Term until March 2026, with possibility of extension dependent on funding
Salary: £26, 027 - £28, 283 (£14.30 - £15.54 per hour)
Location: Belfast (working from various locations)
​​​​​​​Hours: 35 hours per week 

About Us
At Simon Community, our values define who we are and how we support those in need. We are:
  • Non-judgmental in every interaction
  • Supportive, meeting people where they are
  • Trustworthy, building relationships based on respect
  • Dedicated to ending homelessness and improving lives
Role Overview
To ensure effective case management for a caseload of approx. 7-10 highly complex and entrenched individuals who experience multiple connected and dependent challenges, usually including homeless/unstable housing, problematic drug use, mental ill health, offending behaviour, poor physical health, often underpinned by trauma. The primary role of the post holder will be to act as a trusted key worker and to ensure effective coordination of a wraparound support plan for each client which will have been developed through the Belfast Complex Lives Multi-Disciplinary Team (MDT) process.

What You'll Need
Essential Criteria
  • 3 years’ experience of working with socially excluded people
  • Proven track record of building and sustaining partnerships with clients, staff, stakeholders and other departments/services
  • Experience of identifying and delivering client-focused services which include comprehensive support and identifying an individual’s strengths, needs and risks
  • Experience in self-directing, planning and prioritizing own workload • Practical experience and good working knowledge of Microsoft Office, eg Word, Excel, PowerPoint and Outlook
  • A full current driving licence and access to a suitable vehicle (mileage allowance applies) or, if a disability prevents driving, access to a form of transport to enable the duties of the post to be carried out in full, including responding at short notice
  • Willingness to undergo an Access NI check​​​​​​​
Why Join Simon Community?
We are proud to offer a comprehensive benefits package, including:
  • Pension Scheme
  • Employer-Funded Healthcare (Benenden Health & Health Shield)
  • Death in Service Benefit
  • Generous Annual Leave
  • Free Access NI Check
  • Occupational Sick Pay
  • Health & Wellbeing Initiatives
  • Learning & Development Opportunities
  • Management Development Programmes
  • Long Service Recognition
  • Blue Light Card (exclusive discounts)
  • Accredited as a Great Place to Work (2024)

The closing date for applications is Tuesday the 6th of January 2026

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