Internal Sales Agent

Internal Sales Agent

Job Title - Internal Sales Agent

Working Hours - 8:30am to 5:00pm with 30 minutes lunch break

Working Week - Monday to Friday

Place of Work - Office Based - Unit 29 Duleek Business Park, Duleek. County Meath. A92 N72W.

Tasks

• Conduct outbound sales calls to existing customers to sell consumables.
• Follow up on inbound leads and inquiries promptly to qualify prospects and move them through the sales pipeline.
• Maintain a thorough understanding of products/services offered to effectively communicate features, benefits, and pricing to prospects.
• Use CRM software to manage customer interactions, update lead status, and track sales activities.
• Collaborate with the sales team to develop and implement strategies for achieving sales targets and objectives.
• Identify opportunities for cross-selling or upselling products/services to existing customers.
• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction throughout the sales process.
• Participate in ongoing sales training and professional development programs to enhance selling skills and product knowledge.
• Continuously seek feedback from customers and colleagues to identify areas for improvement and implement best practices.
• Adhere to company policies, procedures, and ethical standards in all sales activities and interactions.
• Handling inbound calls and emails from customers, distributors, and internal teams regarding product queries.
• Responding to general enquiries about orders, availability, pricing, and company processes.
• Ad hoc duties as required.

Training - will be provided as required.

Salary - €34,500 (subject to experience) plus sales-based commission.

Proposed Start Date - immediate as available

Annual Leave - 20 days.

This Job Description is intended as a general guide to the range of duties, and it is neither definitive nor restrictive. It will be subject to periodic review.

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