Investigating Officer

Main purpose of job

The post holder may be placed and/or undertake roles across the following teams:

Maladministration – Complaint investigation team
To undertake impartial desk-based analysis and investigation of complaints from people who believe a public body caused them to sustain an injustice.

Own Initiative – Systemic investigation team
To support the Northern Ireland Public Services Ombudsman (NIPSO) within the ‘Own Initiative’ investigation function by impartially assessing and investigating concerns of possible systemic maladministration and/or systemic injustice by public bodies in the Ombudsman’s jurisdiction.

LGES – Councillor Conduct investigation team
To assess and, in appropriate cases, investigate complaints alleging that a Councillor or a former Councillor may have breached the NI Local Government Code of Conduct for Councillors.

In each of these roles the post holder will be required to prepare detailed and analytical written reports in NIPSO’s corporate style.