Investigations Manager, Higher Executive Officer

About This Role

Role Purpose

The Investigations Manager will manage people and projects internally, andcoordinate with external stakeholders nationally and across the EuropeanUnion. The role holder will take part in investigation and enforcement activity,data gathering and review, drafting of various legal documents, investigationreports and other work contributing to the mission of Coimisiún na Meán. Therole will be a hybrid role combining home and office work, based at AnCoimisiún’s offices in One Shelbourne Building, Dublin 4.

About the Team/Division

The Investigations team sits within the Platform Supervision and InvestigationsDivision and is responsible for investigating alleged breaches of regulations,including the DSA, Terrorist Content Online Regulation and the Online SafetyCode. The team must investigate alleged breaches in accordance with relevantlegislation and adhere to fair procedures. The team is also responsible forsupporting the European Commission with certain aspects of its investigationsand if a request has been made under Article 66 of the DSA.

Key Responsibilities

• Responsibility within the team for the timely and efficient progression ofinvestigatory cases allocated to the Platform Supervision & InvestigationsDivision.​
• Project planning and administration.​​
• Assisting with the scoping of investigation work.​
• Drafting case-related legal documentation including investigation letters,correspondence, case analysis, investigation reports and other supportingdocumentation. ​
• Assisting in the collection and analysis of evidence, including draftingdocument requests. ​
• Assisting team members in any litigation which may arise. ​
• ​Drafting of investigatory policies and procedures. ​
• Reviewing legislation and advice to transform codes and rules into working processes.Collaboration with internal and external teams to develop, maintain and update investigative best practices. ​
• Collaboration with Government departments, the European Commission, and other Digital Service Coordinators​.​
• Development of investigation/enforcement practices and recommendations to change or improve processes.​
• People Management, to include managing mentoring and coaching team members to develop their potential.

About You​

Experience, Skills, Knowledge & Qualifications​

​Essential Criteria​

• Level 7+ qualification in law, regulation, compliance, or related discipline, or equivalent professional experience.​
• Experience in regulatory investigations, risk management, or trust and safety in the tech sector.​
• Strong planning and organisational skills with the ability to prioritise and manage a varied workload.​
• Excellent written communication skills across reports, policies, correspondence, and presentations.​
• Commitment to legal compliance and positive social impact.​

​Desirable Criteria​

• Experience in procedural/administrative law or working in high-pressure legal, regulatory, or compliance environments.​
• Knowledge of Irish and/or European legislation and policies on digital services.​
• Familiarity with technology firms’ policy development, risk assessment, and mitigation practices.​
• Experience in trust and safety, policy enforcement, and legal drafting, including reasoned decision-making.​
• Proficiency with e-investigation tools, case management, and digital service compliance.​
• Fluency or working knowledge of the Irish language.​

Key Information​

​Benefits, Package & Pay​

• This position is offered on a Permanent basis. ​
• Full time, 35 hrs per week​
• Annual Leave: 29 days per annum ​
• The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office.​
• Our office is located at One Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20. ​
• For a full list of benefits see our website here​
• This position is graded at the Higher Executive Officer scale.​
• Successful candidates will be appointed on the first point of the scale. ​

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Application Process​

​If you are interested in applying for this position, please submit:​

• A CV (max 2 pages) and a Cover letter/personal statement (max 1 page) outlining why you believe your skills, experience and values meet the requirements of the position.​
• Appointment to this role is subject to the candidate's eligibility to work in Ireland. All positions require candidates to live in the Republic of Ireland or Northern Ireland.​
• Candidates who engage in canvassing will be disqualified and excluded from the process​.

Late applications or applications not received through the correct channel, as indicated above, will not be considered.​
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For queries related to the application or selection process related to this role, please contact cnam@cpl.ie ​

ReasonableAccommodations

​Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact Angeline McKiernan at amckiernan@cnam.ie

Closing Date:3pm on 6th November 2025