IS Technical Officer

QUALIFICATIONS

1. CHARACTER:

Candidates shall be of good character.

2. HEALTH:

Candidates must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

For the purpose of satisfying the requirement as to health, it will be necessary for each successful candidate, before they are appointed, to undergo at their expense, a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate.

EDUCATION, EXPERIENCE, ETC.

3.

Each candidate must, on the latest date for receipt of completed application forms:

a) A qualification at Level 8 on the National Framework of Qualifications (NFQ) major award (that is, honours degree) or higher in a relevant computing discipline plus 2 years directly relevant, recent ICT experience from your employment to date

OR

b) A qualification at Level 8 on the National Framework of Qualifications (NFQ) major award (that is, honours degree), or higher, with computing taken in the final year and at least 3 years directly relevant, recent ICT hands on experience from your employment to date

OR

c) A qualification at Level 7 on the National Framework of Qualification (NFQ) major award (that is, ordinary degree) in a relevant computing discipline plus 3 years directly relevant, recent ICT experience from your employment to date

OR

d) A qualification at Level 6 on the National Framework of Qualifications (NFQ) major award in a relevant computing discipline and at least 4 years directly relevant, recent ICT experience from your employment to date

AND

e) Have a satisfactory knowledge of public service organisation or the ability to acquire such knowledge.

*Relevant ICT hands on experience should include, but is not limited to:

Managing delivery of digital solutions, enterprise architecture, software and applications development projects involving a range of technologies and platforms covering web development, data management, database administration, business analysis or discovery, business intelligence and data analytics, DevOps, enterprise architecture, technical infrastructure service design and delivery, server and client operating systems and architecture stacks, telecommunications and networking infrastructure delivery support, technical support, ICT service management, operations and server support, ICT or cyber security, mobile device management, virtualisation delivery support, database and application support, cloud computing, etc.

Non Irish qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document.

AND

Hold a valid work permit if required.

All non European Economic Area citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full time for Dún Laoghaire Rathdown County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit you must immediately advise Dún Laoghaire Rathdown County Council and your employment will cease with immediate effect.

IT IS DESIRABLE THAT EACH CANDIDATE HAVE:

An aptitude for Information and Communications Technology

A sound practical knowledge of IT technical architecture, IT systems development and service delivery

Good organisation and a logical, analytical approach to problem solving

An aptitude and interest to remain up to date on IT trends and developments

An understanding of current developments in the application of Information Systems and the ability to assimilate and interpret advice from specialists

Knowledge of IT security standards and codes of conduct

Knowledge of Public Sector IT guidelines and policies

An understanding of Irish Local Authorities and how they operate, including their use of IT

Technical Skills:

ICT technical support

Installation, configuration and support of personal computers, laptops, tablets, smartphones and related hardware and software

Networking skills and experience including firewalls, routers and switches

Virtualisation technologies such as VMware

Web design

Business intelligence reporting and dashboards including Power BI

Database design and administration in solutions like SQL Server and Oracle

Microsoft technologies such as Microsoft Office 365, Microsoft Dynamics 365, SQL Server, SharePoint Online and PowerApps

Cyber security

Knowledge and understanding of ITIL

Microsoft IT professional certifications in Microsoft technologies

Knowledge of project management methodologies

Familiarity with Generative Artificial Intelligence

JOB SPECIFICATION

1. The office is whole time, permanent and pensionable.

A panel will be formed from which permanent and temporary appointments may be made.

2. SALARY:

€52,239 - €53,799 - €55,392 - €57,019 - €58,657 - €60,567 (1st Long Service Increment) - €62,484 (2nd Long Service Increment). Rates as at 1 February 2026.

Entry point to this scale will be determined in accordance with circulars issued by the Department of Housing, Local Government and Heritage.

In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1 January 2011 will enter the scale for the position at the minimum point.

Rate of remuneration may be adjusted from time to time in line with Government policy.

The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform.

3. SUPERANNUATION CONTRIBUTION:

Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required to contribute:

1.5 percent of their pensionable remuneration

Plus 3.5 percent of net pensionable remuneration

Persons liable to pay the Class D rate of PRSI contribution will contribute 5 percent of their pensionable remuneration.

All persons will also contribute 1.5 percent towards the Spouses and Children’s Contributory Pension Scheme.

RETIREMENT:

New entrants recruited to the Public Service on or after 1 January 2013 will be members of the Public Service Pensions Single Scheme.

Minimum pension age: currently 66 (subject to change)

Compulsory retirement age: 70

Other provisions apply for those with prior public service employment before 31 December 2012.

4. HOURS OF WORK

35 hours per week.

5. PROBATION:

Probation period: 1 year

Confirmation subject to satisfactory service

6. ANNUAL LEAVE

30 days per annum.

7. DUTIES

Duties may include but are not limited to:

Technical Support:

Troubleshooting personal computers, printers, servers, systems and peripherals

Support for wireless networks, wide area networks and local area networks

Network troubleshooting

Anti virus deployment and maintenance

User support and helpdesk services

Installation of new hardware

Project Work:

New IT systems and infrastructure

Technical design and implementation

Project meetings, training and presentations

IT Systems Support:

VMware, SharePoint, Windows Servers

SQL and Oracle systems

Web applications and GIS

Maintenance of browser based applications

Operations and Administration:

Printing operations

Data integration and warehousing

Data entry and document management

Backup and IT security operations

Contract and supplier management

Administrative duties such as purchasing, budgeting and reporting

Due to the dynamic nature of Information Technology, staff must be flexible and adapt to changing roles and technologies.

Note: The role does not involve programming or coding.

8. CITIZENSHIP

Candidates must meet one of the listed eligibility categories including European Economic Area, United Kingdom, Switzerland or qualifying non European Economic Area residency permissions.

9. LOCATION AND RESIDENCE

Employees must reside within a reasonable distance of their assigned work location. The Council may assign employees to any of its premises as required.