IT & Cybersecurity Officer

About Us

Ballina Credit Union, one of the largest community-based credit unions in Mayo, is proud to serve its members throughout our common bond and be immersed in the hearts of our local communities. With an asset size in excess of €100 million, the credit union has seen significant growth in recent years.

Due to this growth, we are delighted to invite applications for the newly created role of IT Officer to meet the credit union’s existing and future IT needs.

This is a full-time, permanent role based on-site in the credit union.

Job Purpose

The role will primarily be responsible for leading and managing the IT function within the credit union, ensuring secure, compliant, and efficient technology operations that support member services, regulatory obligations, and digital innovation.

This internal IT function will work closely with our main IT partners and cybersecurity service providers, software vendors, and consultants.

The IT Officer will act within the policies as laid down by the Board, the governance and the rules of the credit union, the Credit Union Act 1997 (as amended), and within the ethos and philosophy of the credit union, with minimal possible risk to the business of the credit union.

Main Responsibilities

Strategic & Operational Leadership

• Steer, develop, and execute the IT strategy aligned with the credit union’s mission and growth plans.
• Oversee the operation and maintenance of core banking systems, member-facing platforms, and internal infrastructure.
• Ensure business continuity and disaster recovery plans are in place and tested regularly.
• Regularly meet with the Credit Union senior management team and IT Committee to report on quality of service, operational issues, governance compliance, and IT-related projects.
• Lead IT projects including system upgrades, migrations, and new service rollouts.
• Collaborate with other departments to support technology needs and change initiatives.

Infrastructure & Digital Transformation

• Manage on-premises and cloud-based servers, ensuring optimal performance, security, and scalability.
• Maintain and upgrade IT infrastructure, including networks, firewalls, switches, and backup systems.
• Monitor system health, perform regular updates, and ensure high availability of critical services.
• Lead initiatives to modernize member services, including mobile banking, online platforms, and automation.
• Evaluate and implement new technologies to improve operational efficiency and member experience.

Cybersecurity & Compliance & Vendor Relationships

• Implement and maintain cybersecurity measures to protect member data and financial systems.
• Develop, implement, and manage the Credit Union’s cybersecurity strategy and roadmap, ensuring alignment with the Credit Union’s IT policy.
• Ensure compliance with Irish financial regulations, including GDPR, DORA, and Central Bank of Ireland IT guidelines.
• Liaise with auditors and regulators during IT-related reviews and inspections.
• Maintain and test the organisation’s Disaster recovery and Business Continuity plans.
• Manage internal IT and external service providers.
• Oversee contracts and SLA’s with IT vendors, ensuring value and service quality.

Staff Training & IT Guidance

• Deliver training and guidance to staff on IT systems and best practices.
• Promote a security-first culture through training and awareness programmes.
• Provide ongoing IT guidance and support to staff, ensuring safe and effective use of systems.
• Create and maintain user manuals, training materials, and best practice documentation.

Competencies Required:

• Strong understanding of server administration, infrastructure management, cybersecurity, and financial IT compliance.
• Prior experience in Microsoft Azure, Office 365, and Active Directory, as well as Linux server maintenance
• Solid understanding of IP networking and IP devices, DNS, DHCP, etc
• Strong problem-solving and decision-making abilities.
• High attention to detail and commitment to member service excellence.

Qualifications

• The candidate will have a qualification, preferably to degree level in Computer Science, Engineering, Business or a related field. (Microsoft Certified: Azure Administrator / Server Administrator, ITIL v4 Foundation or higher, CISSP / CISM / CompTIA Security+, PRINCE2 / PMP (for project management)
• Minimum 3 years of experience in IT management, ideally within financial services or a regulated environment.

Remuneration will be commensurate with qualifications & experience.

Shortlisting may apply, and assessment will be completed based on the information provided in the application

The closing date for receipt of applications is the 30th of August 2026.

A copy of our Recruitment Privacy Notice can be obtained by emailing

Ballina Credit Union is proud to support a diverse and inclusive workplace.

Ballina Credit Union Limited is regulated by the Central Bank of Ireland

Canvassing will disqualify.