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IT Helpdesk Internship


"We are stuck with technology when what we really want is just stuff that works." - Douglas Adams. Come help us make stuff work and not leave our customers with just a bunch of technology. Description: At HubSpot, our HelpDesk team is famous for delivering best-in-class support to our employees. Face-to-face, by Slack, by email, over a video call, by carrier pigeon, we support HubSpotters through whatever medium is needed to ensure a great experience. If you are passionate to be a part of our team and experience what it's like on the forefront of employee experience, we want to hear from you. We are part of HubSpot's Business Enablement organisation where our primary mission is to make things run so HubSpotters can get stuff done. We want you to show off your customer service and IT skills, learn from one of the best IT HelpDesk teams around and grow within our team and the company. Our top performers have an incredibly high figure it out factor, are maniacal problem solvers and have a keen interest in how the business works. They are also motivated by the success of their customers. You have:

  • Experience providing front line support, with a focus on the customer experience.
  • A knack for problem solving and enthusiasm for project based work.
  • A love for providing support in any way possible.
  • Mastered the setup, maintenance, and troubleshooting steps on PC or Mac or both.
  • An affinity for being part of a strong team filled with passionate, like-minded people.
You might also have:
  • Audio/Visual experience
  • Experience working on projects.
  • Administration of SaaS products
This is an intern/entry level position that will run for 6 months full time, from Jan 2020 Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. About HubSpot HubSpot helps millions of organizations grow better, and we'd love to grow better with you. Our business builds the software and systems that power the world's small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you'd like to be part of, we'd love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more. HubSpot was founded in 2006. We're headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), Paris (France), and Bogotá (Colombia). By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot's use of your personal information.

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