IT Infrastructure Manager

The IT Infrastructure Manager is responsible for the design, implementation, maintenance, and support of ABP Ireland’s IT infrastructure. This includes overseeing networks, servers, storage, cloud services, and security systems to ensure optimal performance, reliability, and scalability. The role also includes architectural responsibilities for designing secure and scalable infrastructure solutions aligned with business needs.

Key Responsibilities

· Lead the planning, design, and implementation of IT infrastructure projects.

· Manage and maintain enterprise-wide infrastructure including servers, networks, storage, and cloud platforms.

· Ensure high availability, disaster recovery, and business continuity capabilities on core production systems.

· Design scalable and secure infrastructure solutions leveraging Azure and hybrid cloud models.

· Develop and enforce IT policies, procedures, and best practices.

· Oversee infrastructure security, including firewalls, EDR, patch management, and vulnerability assessments.

· Manage vendor relationships and service level agreements (SLAs).

· Collaborate with other IT teams and departments to support business needs and align infrastructure with business objectives.

· Develop and maintain infrastructure roadmaps and backlogs; define requirements and acceptance criteria in collaboration with stakeholders.

· Lead, mentor, and develop a team of infrastructure engineers and support staff, fostering a culture of accountability and continuous improvement.

Required Qualifications

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum 8 years in IT infrastructure roles, with at least 2 years in a leadership or architecture capacity.

· Strong knowledge of networking, server administration, virtualization, and cloud technologies (e.g., AWS, Azure).

· Experience with ITIL practices and service management.

· Familiarity with cybersecurity principles, tools, and compliance requirements.

· Excellent problem-solving and project management skills.

· Strong leadership, communication, and stakeholder engagement abilities.

· Experience with Agile methodologies and product management tools.

Competency Requirements

· Resilience: Never gives up. Solutions driven. Cost aware.

· Effective Execution: Makes things happen. Gets things right first time.

· Communication and Influencing Skills: Able to influence people at all levels, internal and external, through listening and adjusting communication style where required.

· Great Service: Understands the customer and is always seeking to improve quality and service for internal/external stakeholders.

· Great Teammate: Works with colleagues to do what is best for the Company as a whole. Wants to develop and help develop others.

· Attention to Detail: Has a fine eye for detail. Able to quickly extract relevant information from large and complex scenarios.

· Leadership: Gets the best out of people. Motivates, encourages and develops. Sets clear direction.

· Self-Development: Maintains close awareness of new and emerging technologies and their potential application for service offerings and products.

Working Conditions

Hybrid Role with occasional travel to data centers or remote sites. On-call availability for critical incidents.

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