IT Office Manager

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. 

With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team.

We are seeking a proactive, highly organised, and analytical IT Office Manager to join the IT team. The IT Office Manager will be responsible for the planning, control and analysis of IT costs, IT supplier management, IT asset management and overseeing general office administration for the IT team. We are looking for someone who thrives in a fast-paced environment, can manage multiple priorities with a keen eye for detail, and possesses excellent communication skills.

What you'll do

• IT Cost Management 

• • Coordinate the annual cost and investment planning process. 
  • Closely monitor and control the ordering and invoicing processes for the IT department, validating the backup for all invoices and ensuring timely payment. 
  • Perform ongoing analysis of all IT costs and investments, flagging deviations from the financial plan. 
  • Manage monthly cost accruals in coordination with the Accounts & Finance department. 
  • Provide monthly feedback to the Controlling & Analytics department on the monthly IT spend vs. plan. 
  • Coordinate and reconcile the IT software license planning and renewal process. 

• IT Supplier Management

• • Manage the IT supplier setup and onboarding process. 
  • Serve as the primary point of contact for supplier queries and reconcile supplier accounts. 
  • Together with the Procurement team, assist with the entire contract lifecycle, from initial negotiation to secure filing of contracts and monitoring of renewal dates. 

• IT Asset Management 

• • Assist with the management of all IT assets, ensuring that there is a full and complete overview of all IT hardware and software. 
  • Produce regular reports on asset status, age, and license compliance. 
  • Oversee the upkeep and maintenance of the IT build room and IT stock room. 

• IT Reporting

• • Preparation of monthly performance acceleration reports, e.g. in relation to cost, investment, ARIS compliance and IT on-call statistics.
  • Continue to develop new KPI reports based on the requirements of the IT team. 

• Other Tasks 

• • Assisting with IT Business Process Mapping using Aris software. 
  • Oversee and assist with OneTrust compliance for the IT department. 
  • Assist IT team members with ad hoc administration duties and projects
  • Other general administrative tasks such as the preparation of department presentations for open days or quarterly meetings, planning team days out, preparation of personnel update memos, etc.

What you'll need

• Experience in an office management or similar administrative role.
• Strong interpersonal skills, with the ability to communicate clearly.
• Highly motivated & flexible with the ability to work under pressure and on own initiative.
• Ability to ensure work is carried out and completed in a controlled, compliant, timely and accurate manner with emphasis on attention to detail.
• Exceptional organisational, analytical and data analysis skills.
• Experience with IT Governance and GDPR compliance would be beneficial.
• German is an advantage but not essential.
• Strong numerical skills and process orientated mindset.

What you'll receive

We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl 

• €51,000 rising to €65,000 after 3 years
• 20 days holidays per annum rising to 25 days after two years
• Private employee medical insurance
• Company pension after one year of service
• Flexible start and finish times
• Initial training and on-going development from an experienced team member
• Excellent opportunities for career progression
• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
• Dynamic work environment
• Modern office facility with free parking
• On-site gym and canteen
• Hybrid working model - up to 2 days remote working per week
• Mobile and broadband discounts with Three network

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.