IT Operations And Infrastructure Manager

IT Operations and Infrastructure Manager – Permanent, Full-time

The IT Operations and Infrastructure Manager is a new position that reflects the need to position ICT as central to delivering on the strategic and operational plans of Saint John of God University Hospital CLG (SJOGUHCLG).

Working with the Head of Information Technology, the IT Operations and Infrastructure Manager will be responsible for:

· Completing the transition and stabilisation the Hospital’s IT services following the separation from the Group IT service and migration from the Group’s Microsoft tenancy to a separate independent Microsoft tenancy

· Managing the Hospital’s Network following the separation from the Group Network, ensuring robust security protocols are implemented and monitored

· Developing the IT Service Management function, overseeing the IT operational activities and managing the IT infrastructure of the organisation, ensuring efficient, secure and reliable IT services.

Essential Qualifications:

· Strong working knowledge of Microsoft Active Directory, Microsoft 365, Azure, and related technologies including Intune, Conditional Access, and Entra ID

· Proven Fortinet Network management experience encompassing firewalls, switches, routers & access points, and familiarity with the Fortinet Security Fabric ecosystem

· Network architecture, virtualization, DNS, DHCP, networking protocols (TCP/IP, VLANs) experience

· Experience of Intrusion Detection/Prevention Systems (IDS/IPS), Virtual Private Networks (VPNs) and network segmentation

· Cybersecurity standards and frameworks (ISO27001, NIST, OWASP, NIS2)

· Experience of end point protection, MFA, patching, and vulnerability management tools

· Minimum 3 years’ experience of managing an IT Service Management function

· Excellent communication, collaboration, and stakeholder management skills

· Strong leadership and project management skills