IT Operations Manager

Würth Ireland Ltd is the Irish subsidiary of the Würth Group. The Würth Group are a leading industrial consumable provider, with over 400 companies and a global workforce of 88,000. Our dedication to quality products and excellent customer service has earned us an enviable reputation and on-going growth. In Ireland, our Field Sales Consultants & Shops sell across four main industries, automotive, wood, construction and metal. Our aim is to drive sales and grow our business with existing customers and seek out opportunities through new customer acquisition.

We are now looking to recruit an IT Operations Manager based in our Head Office in Limerick;

This role offers the stability and support of a large well-established business, but the freedom to take the initiative, and drive changes that will have a real impact on the business operations from an IT perspective.

There is a small local IT Infrastructure support team, supported by a global corporate IT support capability as well as external suppliers. While part of the role will be managing the department, the main emphasis will be on working with the Operations Director to identify and deliver IT systems and Business Process Improvement initiatives.

Responsibilities

· Responsible for the technical direction of local IT Strategy to enhance the business operations.

· Work with Senior Management to identify and prioritise IT related systems and process improvement initiatives.

· Review and analyse current systems/processes fully with appropriate engagement from the business teams.

· Make recommendations and costings for systems/process improvement initiatives.

· Project Delivery - Working with internal and external IT Project Teams to ensure initiatives are delivered successfully on budget and within the agreed timescales.

· Progress reporting to Senior Management.

· Ability to work within Global Corporate IT governance framework.

· Effectively manage a small existing local Infrastructure support team with 1 direct report.

· Devise, establish and maintain IT strategy, policies and system to support the organisation.

· Control IT budget and report expenditure.

· Identify the need for upgrades, configurations or new systems and implement accordingly.

· Ensure all types of technology queries are dealt with in a timely and professional manner.

· Support employees in their use of technology for business purposes.

· Support and deploy various hardware and software, laptops, iPads, mobile phones etc.

Essential Requirements

Be professionally curious.

Strong stakeholder management skills.

Minimum of 5-7 years IT experience.

Must be able to demonstrate excellent verbal and written communication skills.

Comfortable interacting with Technical Specialists and be able to interact professionally with Senior Management locally and internationally.

Must be able to demonstrate the ability to influence the business to show how the proposed solutions will deliver benefits and solve the problem identified.

Experience managing or leading an infrastructure support team.

Bachelor’s Degree in Information Systems or relevant IT Degree.

Non Essential Requirements

Business Process Mapping

Experience with SAP would be beneficial but not essential.

Diversity is our Future

The future needs good decisions and good decisions are a result of a diversity of opinions and perspectives!

Würth Ireland is committed to championing an inclusive and diverse workforce that reflects modern Ireland and the people we serve. We strive to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work.

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