Keyholder

The Key Holder Role

Our sales assistants are the lifeblood of our company, and the face of Moda our customers! As a sales assistant you will provide a memorable experience with all customers, offering a personal and professional service at all times. With your help, every shopper will be able to find their perfect pair of shoes for any occasion, and they'll always remember your fantastic customer service.

As a key holder you will have a little more responsibility looking after the store in the absence of management.

What you’ll do

• Deliver exceptional service and provide a memorable experience to all customers.
• Have amazing product knowledge of our collection, latest trends and have a passion for shoes.
• Work towards achieving store targets and KPI’s.
• Have a creative flair for visual merchandising.
• Maintain exceptional retail standards on the shop floor.
• Ensure stock room is kept neat, tidy and organised at all times.
• Play a part in delivering the retail strategy in store through thorough use of all tools and initiatives.
• Be an active team player and can work equally as well on your own.
• Cash up procedures including banking.
• Opening and closing the store.

Who you are

• A people person over 18 who allows your personality to shine through when connecting with customers.
• High levels of confidence, self motivation and drive to deliver exceptional standards.
• Passionate about your team, the customer and your store.
• Have a genuine interest in footwear and current trends.
• Driven to be successful in your role and willing to go above and beyond your remit.
• The ability to work to deadlines, at pace and handle multiple priorities.

Benefits

• Competitive salary.
• Performance related bonus scheme.
• Generous discounts.
• Generous annual leave allowance
• Incentives for FREE SHOES!

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