Kitchen Design Specialist

Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA IRELAND is looking for an experienced kitchen planner to join our new Planning & Order Point in CORK.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% co-worker discount & I-Benefits discount portal helping you save €100’s on

High Street retailers

• Free & Confidential Employee Assistance Program and Wellbeing Portal

• X3 Life Assurance, enhanced statutory pension contributions & interest-free loans

• Holiday on Christmas Eve

• Family Friendly policies & benefits

• Commitment to your development throughout your IKEA career, starting on your first day

WHO YOU ARE

Someone who has a passion for kitchens has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable and has a good knowledge of IT systems

Previous Kitchen Planning experience is desirable, as is experience supervising a team or taking extra responsibility in your role.

CONTRACT INFORMATION

We offer €33000 with an additional monthly allowance of €450

Contract 39 hours per week.

We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, late evenings, and full weekends.

• Flexibility on availability to be discussed during interviews

• We offer permanent contracts, advanced scheduling & regular weekend off

WHAT YOU’LL BE DOING ON THE DAY TO DAY

• You provide an exceptional shopping experience for our customers

• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings

• You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer

• You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop

• You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments

• Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.

• Support with responding to customer emails, and securing payments both in-store and remotely

• Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations

• Support the kitchen co-worker team with opening and closing routines and general housekeeping.

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