L Multi Task Attendant

University HospitalLetterkenny, Donegal

· The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree

· Maintain throughout the Group’s awareness of the primacy of the patient in relation to all hospital activities.

· Performance management systems are part of role and you will be required to participate in the Group’s performance management programme

· Service needs will require movement of Multi-Task Attendant between wards/departments/relief duties as directed. The duties of the Multi-Task Attendant will be dependent on the individual needs of the care setting.

· Below is an outline of the principal duties a Multi-task Attendant may carry out, as assigned and as directed

· *To observe the Hospitals policies and procedures on discretion and confidentiality relating to patients and/or their families and colleagues.

· *To assist other professionals and colleagues in promoting a cheerful, pleasant environment.

· Assist in keeping units clean and tidy.

· Report all incidents and accidents involving patient’s staff and visitors to nurse in charge.

· Observe and report faulty or broken equipment as a matter of urgency.

· Assist and support patients/clients

· Respect patients/clients and their families showing dignity , courtesy and professionalism at all times

· Act as an advocate for patients/clients, as appropriate

· Assist in the provision of a quality service and work in line with national and locally devised policies and regulations

· Maintain a strict code of personal and general hygiene in the work place as per work schedules and existing policies and procedures.

· Carry out assigned and delegated responsibilities involving direct care and all activities of daily living under supervision.

· Assist in attending to the needs of patients, including moving and handling of patients/clients, fitting of equipment etc

· When directed be responsible for the transport of patients/clients and relevant medical charts and product etc throughout the site.

· Carry assigned bleep and be contactable at all times when on duty

· Report any equipment faults to the person in charge and ensure all equipment is stored safely.

· May be required to provide security cover when required

Health & Safety

The Multi –Task Attendant will

· In accordance with Health and Safety at work policy, it is each staff members responsibility to observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provide in a safe and responsible manner

· Understand and adhere to all relevant HSE policies, guidelines and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations.

· Report any incident or potential incident which may compromise the health and safety of patients/clients /residents, staff or visitors and take appropriate action.

· Report any accidents, near misses to the person in charge and ensure completions of incident/near miss forms

· Attend training courses as required e.g. CPR, hygiene, HACCP, Fire Prevention etc

· Conduct his/herself in a manner that ensures safe patient /client care

Education & Training

The Multi-Task Attendant will

· Attend induction and mandatory in-service education

· As directed participate in the induction of new staff

· Maintain continuous personal and participate in team based development, education, training and learning

· Participate in appraisal and the development of a personal development plan in conjunction with his /her line manager

Administrative Duties

The Multi – Task Attendant will

· Attend staff meetings and contribute constructively to the smooth running of the unit

· Contribute to the maintenance of updating of patient/client/resident documentation.

General:

Comply with all uniform and hygiene requirements – including appropriate cleaning and catering attire required to comply with infection control, EHO and HACCP regulations.

Service needs will require a level of movement of between cleaning, catering and portering staff between wards/departments/relief duties from time to time.

This post may be subject to restructuring in the future to facilitate the reorganisation of acute services in line with clinical models of acute care and needs of the service.

PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS:

· Employees must attend fire lectures periodically and must observe fire orders.

· Employees must attend training that is mandatory as stipulated by the Director of Nursing Roscommon Hospital

· All accidents within the Department must be reported immediately.

· Infection Control Policies must be adhered to.

· In line with the Safety, Health and Welfare at Work Act, 2005 all staff must comply with all safety regulations and audits.

· In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Building is not permitted, this includes e-cigarettes.

· Hospital uniform code policy must be adhered to.

· Provide information that meets the need of Senior Management.

Risk Management, Infection Control, Hygiene Services and Health & Safety

  • The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment.
  • The post holder is responsible for ensuring that they become familiar with the requirements with all relevant Policies and Procedures.
  • The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment.
  • The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others.
  • The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained.
  • The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

The role of Multi Task Attendant will involve working evening, night duty and general out of hours shift patterns and will include regular weekend work.

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