Laboratory Equipment Services Sales Specialist

Job Description

Laboratory Equipment Services Sales Specialist

Join Thermo Fisher Scientific as a Services Sales Specialist focusing on Lab Equipment in the UK, Ireland, and Nordic region. This equipment portfolio consists of Centrifuges, Cold Storage, CO2 Incubators and Biosafety cabinets amongst other products. You will primarily focus on services such as preventative maintenance, installations, and compliance services. Remote position with approximately 15% Travel including some overnight stays.

Key Responsibilities:

• Develop and implement sales strategies to expand the client base and enter new markets, using market insights and consumer trends.
• Cultivate and maintain positive relationships with clients, understanding their needs to propose tailored service solutions and support contract renewals.
• Lead sales negotiations with customers, ensuring favorable terms and conditions that meet both company objectives and client requirements.
• Collaborate cross-functionally with Instrument Sales, Product Management, and Field Service teams to align service offerings with client expectations, delivering outstanding customer happiness.
• Maintain accurate records of client interactions, contract terms, and renewal timelines using CRM systems for efficient management.
• Coordinate effectively between the remote Customer Care Team, Channel Sales Teams, and Customers.
• Lead tenders, including crafting quotations, gaining approval, submitting, and tracking win/loss.

Education and Experience:

• Bachelor's Degree or equivalent experience, preferably in Life Sciences.
• Minimum of 5 years of selling and account relationship management experience with a major company.
• Proven record of successful contract management and sales achievement, with a keen focus on customer happiness.
• Demonstrable ability to work with intensity and reliability in a remote role.
• Experience and knowledge of scientific equipment markets is an advantage.
• Experience with CRM/ERP systems, with a strong preference for Salesforce.com and SAP experience.

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