Learning & Development Officer

Key Responsibilities

• Assist in the provision of an effective L&D support service to meet the needs of employees at an individual, team and organisation-wide basis.

• Support the L&D Lead in all required administration activities necessary to assess and decide upon individual and team applications for L&D funding.

• Assist in the operational activity required to ensure the effective design and delivery of all L&D activity, including engagement with support vendors, communication to learners, etc.

• Act as an effective administrator for the organisation's e-learning platform, Cornerstone, ensuring an impactful and easy-to-navigate user experience for all employees.

• Enable the effective delivery of a range of leadership development programmes, services and initiatives, in areas including coaching, collaboration forums, bespoke training courses, etc.

• Use digital tools and platforms to scale L&D initiatives across a hybrid workforce.

• Support the evaluation of L&D initiatives, including gathering insights and using data to assess impact and inform continuous improvement.

The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review.

About You

Experience, Skills, Knowledge & Qualifications

Essential Criteria

• (a) A minimum of 2 years of professional experience in a relevant role within an HR/L&D team or function.

OR

• (b) A qualification at Level 6 or higher on the National Framework of Qualifications (or equivalent) in a relevant area, i.e. HR Management, Business Management, Learning & Development, Organisational Psychology/Behavior, along with at least 1 year of professional experience in a relevant role within an HR/L&D team or function.

• Strong interpersonal & communication skills.

• A track record of being highly efficient and results-focused.

• Experience in effectively supporting the delivery of projects and programmes.

• Ability to work well on a team and on your own initiative, showing curiosity, adaptability and a willingness to try new approaches.

• Strong organisational & planning skills, with the ability to manage competing priorities effectively.

• An active interest in learning and development, and how it contributes to building organisational capability and performance.

• Proficiency with MS Office applications.

• Curiosity about data and insights, using feedback, metrics or evaluation to understand impact and improve outcomes.

Desirable Criteria

• Experience in HR, OD, L&D within the public or civil service.

• Membership of CIPD and/or L&DI.

• Experience in administering Learning and/or HR technology.

Citizenship Requirement

Eligible Candidates must be:

(a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or

(b) A citizen of the United Kingdom (UK); or

(c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or

(d) A non-EEA citizen who has a stamp 4 permission* or stamp 5 permission.

*Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent.

To qualify candidates must meet one of the citizenship criteria above at the time of application.