Learning Resource Assistant

SALARY: £24,790 - £25,183 PER ANNUM (PRO-RATA)

JOB PURPOSE

The Learning Resources Assistant will work under the direction and guidance of the Learning Resource Officer / Careers and Learning Resources Manager to ensure the provision of an up-to-date information service to support students with their studies and will have a key role in providing IT support to students and staff using the Learning Resource Centre (LRC). The Learning Resources Assistant will work as part of a team to provide an efficient and effective first-line support service for all users to ensure that they access appropriate learning resources within the centre.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• The successful candidate will be responsible for any or all of the following duties:

• Assist LRC users in the use of the LRC’s services and facilities.

• Operate the computerised system in providing a lending service to LRC users and using it to fulfil any other service requirements such as cataloguing, catalogue searching, acquisition of resources, fines and maintenance of records.

• Maintain learning resources.

• Assist in the booking of events in the Learning Resource Centre.

• Assist in the induction of LRC users and provide as required individual help, guidance and demonstration of learning resources.

• Supervise LRC users, follow procedures and operate systems to maintain the security of learning resources within the LRC.

• Support Careers Officers with administering the Careers Service when required.

• Maintain the order and organisation of learning resources within the LRC, filing, shelving, labelling and minor repair.

• Maintain up-to-date records of journals received and filed and to assist in compiling and maintaining current information files to support the learning process.

• Handle and record accurately the receipt of all monies collected in the day-to-day operation of LRC services to users.

• Ensure that administrative and clerical routines are carried out accurately and efficiently. These routines include photocopying, preparing resources for user access, stock taking, processing Institute cards, monitoring student use of computers, word processing, processing overdue letters and invoices and undertaking any other related activity.

• Carry out routine procedures associated with the administration of the LRC service.

• Deal directly with LRC user IT support requests within the LRC, and to provide individual assistance and guidance in the use of software packages and applications.

• Keep up-to-date with relevant IT developments within LRC services use and so assist delivery of up-to-date services to LRC users.

• Assist in the promotion and display of learning resources and services.

• Provide maintenance and basic support in the use of IT facilities within the LRC and liaise with the I.T department on related issues.

• Operate the LRC’s computerised library system and assist in the development of new systems.

• Manage special requirements for SLDD students.

• Provide LRC supervision.

• Participate in appropriate staff development programmes.

• Assist in the day-to-day monitoring and maintenance of buildings and equipment, notifying appropriate staff as the need arises, thereby ensuring that they meet Health and Safety standards at all times.

GENERAL

• Participate in the enrolment cover rota.

• Provide reports, written and oral, as required.

• Ensure that all documentation and authorisation procedures are adhered to.

• The post-holder may be required to undertake work outside normal working hours.

• Within the context of the post, ensure full compliance with College health and safety requirements.

• Assist in the promotion and display of learning resources and services.

• Participate in appropriate staff development programmes.

• Within the context of the post, ensure full compliance with College Equality requirements.

• Ensure that information is stored securely in all areas in line with the College Data Protection Policy

CONDITIONS

• Promote the College positively at all times.

• Abide by all College procedures and ensure these are implemented in area of responsibility.

• Within the context of the post, ensure full compliance with College health and safety requirements.

• Within the context of the post, ensure full compliance with College equality requirements.

• Any other duties appropriate to the grade and post, as assigned.

The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required.

It is anticipated that the post-holder will be required to adopt a flexible approach to the duties and responsibilities as outlined in this Job Description.

This is a description of the job as it is at present constituted. It is the practice of the College to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussions between the post holder and the line manager. It is the College’s aim to reach agreement to reasonable changes following consultation with the post holder.

Personnel Specification

Applicants must as a minimum, meet the essential eligibility criteria listed below.

Eligibility Criteria

Essential

A minimum of a Level 3 qualification (or Higher) in any discipline.

A pass grade at GCSE Level in English or Essential Skills Level 2 in Literacy or an equivalent qualification.

A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules or an equivalent qualification.

A minimum of two years administrative experience (within the last five) working in a customer focused environment.

Desirable

A minimum of a Level 3 qualification in Library and Information Studies or a closely related area.

A minimum of one years’ experience of working in a Learning Resource Centre/Library environment.

Other Essential Criteria

The role will entail travel between sites, and you are required to demonstrate how you are able to meet this requirement, e.g., whether you hold a full (i.e.) not provisional, current driving licence which enables you to drive in Northern Ireland, and a car for official business, or have access to a form of transport which will enable you to meet the requirements of the post.