Leisure Club Receptionist

ABOUT US

Nestled in the heart of Ireland, in the vibrant town of Tullamore, the Bridge House Hotel is one of the leading wedding venues in Offaly, perfectly located with easy access from Dublin, Galway, and Limerick.

Our luxurious four-star hotel is a family run hotel renowned across the Midlands and central Ireland for hosting unforgettable weddings, providing warm hospitality and memorable experiences for our guests. Weddings and Special Events are at the heart of what we do.

ROLE RESPONSIBILITIES

We are looking for a friendly, enthusiastic, and customer-focused Leisure Club Receptionist to join our busy Hotel Leisure Club team.

As the first point of contact for our members and hotel guests, you will play a vital role in delivering an exceptional customer experience while ensuring the smooth day-to-day operation of the leisure club reception.

Key Responsibilities

• Welcome members and hotel guests in a warm and professional manner.
• Check in members and guests using the leisure club management system.
• Answer telephone and email enquiries promptly and professionally.
• Promote leisure club memberships, classes, and hotel facilities.
• Process memberships, bookings, and payments accurately.
• Maintain a clean, tidy, and welcoming reception area.
• Assist with bookings for fitness classes, swimming lessons, and personal training.
• Work closely with the leisure club team to ensure excellent customer service.
• Follow all health and safety procedures and company policies.

Key Skills & Requirements

• Previous experience in a hotel, leisure club, gym or spa reception environment.
• Excellent communication and interpersonal skills.
• Strong organisational and administration skills.
• Experience using membership or booking systems. Knowledge of Leisure Club, Fitness or wellness services
• Competent in using computer systems and Microsoft Office.
• Ability to work independently and as part of a team.
• Flexible to work shifts, including evenings, weekends, and public holidays.

What We Offer

• Competitive salary
• Supportive family-oriented working environment.
• Certified “Great Place to Work”
• Bike to work scheme
• On site parking
• Wellness programme
• Gym membership
• Staff discounts
• Pension scheme
• Discounted Group Health Insurance
• Ongoing training and development

The Bridge House Hotel is an equal opportunity employer