Lettings Administrator

The responsibilities and capabilities required for the role of Lettings Administrator are listed below:

Summary of Key Role & Responsibilities:

• Handling incoming telephone calls and responding to emails in a timely manner. 
• Dealing with walk in enquiries.
• Liaising with landlords and tenants.
• Coordinating maintenance works with contractors to include:
• Key Management.
• Update of inventory items and appliance codes on internal system.
• Additional lettings administration duties as and when required. 

Requirements:

• Previous customer service experience. 
• Excellent telephone, customer service and communication skills. 
• Proficient knowledge of MS Office, particularly Word & Excel, 
• Ability to work under pressure. 
• Self-motivated, able to multitask and have excellent attention to detail. 
• Solution driven, a good problem solver and someone who uses their own initiative. 
• Excellent organisational and time management skills and ability to prioritise tasks.
• Contribute positively to the team dynamic.
• Full clean drivers licence.

Sherry FitzGerald is an equal opportunity employer. All job applicants are considered solely on their ability to do the job and selection criteria will firmly reflect the needs of the job.