Key Competencies for the post have been identified as essential for the role of Library Assistant. These competencies will be assessed under the following headings:
1. Customer Service and Communication Skills:
• Ensure provision quality customer services
• Communicate clearly while also listening actively
• Demonstrate positive customer service attitude
2. Team Work:
• Develop and maintain good working relationships within teams
• Understand own role and personal contribution to team
• Ability to communicate well with wide range of stakeholders
• Demonstrate dignity and respect for colleagues
3. Personal Effectiveness
• Enthusiastic, energetic and suitable for the role
• Commitment to continuous improvement of skills and knowledge
• Knowledge and understanding of the Local Authority, the Library Service and its functions
• Understanding of the role of the Elected Members
Candidates shall be of good character.
Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to
render regular and efficient service.
Education, Experience, Requirements etc.:
Each candidate must have a good general level of education.
Carlow County Council Library Service operates from a central headquarters in Presentation Building, Carlow town and manages and supports a network of four branch libraries in Carlow, Tullow, Muinebheag and Borris. A my open library service operates in Muinebheag library currently and work is progressing towards the provision of same in Borris library.
PRINCIPAL CONDITIONS OF EMPLOYMENT
The position is wholetime, permanent and pensionable.
The duties of the Library Assistant will be consistent with the provision of a modern 21st century public library service that is responsive to the changing needs of customers of all ages and abilities and will include the following:
• Providing frontline library service to the public
• Providing access to library resources in house and online
• Supporting senior staff in the delivery of library services to the public
• Carrying out administrative duties as required
• Carrying out such other duties as may be assigned by the County Librarian
The ideal candidate will:
• have an understanding of the Council’s purpose and knowledge of public service organisation in Ireland;
• have an ability to work effectively within a team to achieve a common goal, ensuring standards
are adhered to and maintained;
• have good interpersonal and communications skills;
• have the ability to provide excellent customer services;
• understand the changing environment and be capable of adapting to change in order to deliver quality services to our citizens;
• demonstrate good administrative experience;
• have an ability to work on own initiative, in an independent environment and without constant
• have an awareness of Health and Safety Legislation and Regulations, the implications for the
organisation and the employee, and their application in the workplace.
Where persons who are not already permanent employees of a local authority are appointed, the
following provisions shall apply:
(a) there shall be a period after such appointments take effect during which such persons shall hold such office on probation;
(b) such period shall be one year but the Chief Executive may at his discretion extend such period;
(c) such persons shall cease to hold such employment at end of the period of probation unless during
such period the Chief Executive has certified that the service of such persons is satisfactory
€24,000 - €25,576 - €25,966 - €26,753 - €27,903 - €29,057 - €30,210 - €31,047 - €32,156 - €33,261 - €34,045 - €35,142 - €36,244 - €38,320 - €39,793 (LSI 1)
The salary shall be fully inclusive and shall be as determined from time to time in line with national
policy. The holder of the office shall pay to the local authority any fees or other monies (other than
his/her inclusive salary) payable to and received by him/her by virtue of his/her office or in respect of
services which he/she is required by or under any enactment to perform. Starting pay shall be
determined in accordance with appropriate Departmental Circular Letters.
Holders of the office shall reside in the district in which their duties are to be performed or within a
reasonable distance thereof. The successful candidate may be based in any of the library facilities
across County Carlow and will be expected to travel to and from work in other library facilities, as required.
Hours of Work:
The working hours at present provide for a 37 hours per week on a rota system over 6 days Monday to Saturday. This rota will also include evening work. Hours may vary from time to time. The Council
reserves the right to alter the working hours from time to time.
You may be required to work additional hours on a time off in lieu (time for time) basis on various
All hours of work will be subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time (Regulations) 2001.
The current annual leave entitlement is 27 days increasing to 29 days after 5 years’ service. Granting
of annual leave, payment for annual leave and arrangement for public holidays will be governed by the
provisions of the Organisation of Working Time Act, 1997 (as amended).
For the purposes of satisfying the requirements as to health, it will be necessary for successful
candidates, before they are appointed, to undergo a medical examination by a qualified medical
practitioner to be nominated by the Local Authority.
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