Logistics Coordinator

Introduction

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Responsibilities

As a Logistics Coordinator, you will provide operational support by coordinating the daily activities of the business in a manner which promotes the Health & Safety values of DB Schenker. This role provides continuous professional development for the incumbent in their career journey. As a Coordinator you will work with the Supervisor on operational issues, interfacing with customers daily to make sure all Customer SLA's are met.

What will you be doing?

• Oversee designated shipments from start to finish, coordinating with multiple departments on local and international levels
• Streamline system event monitoring for optimal efficiency
• Communicate any necessary corrective measures internally and externally, ensuring transparency with customers
• Deliver exceptional customer service and account management assistance, surpassing customer expectations
• Address customer inquiries promptly and troubleshoot issues effectively
• Maintain up-to-date daily and weekly reports
• Handle shipment documentation meticulously to ensure accuracy
• Verify all essential documents are accurate and obtained prior to international transport

Qualifications

What are we looking for?

• Candidates should have experience in a similar role in a relevant industry. 
• Proficiency in Microsoft Office in particular Excel 
• Excellent interpersonal & communication skills
• Team player with can do attitude 
• Attention to detail and a strong work ethic are necessary
• Experience of Air or Road transport an advantage 

What We Offer

• Career paths and development opportunities
• 20 days of annual leave and a day off for your birthday
• Pension scheme with up to 5% employer contribution
• Education support
• Private healthcare coverage
• Extensive well-being program.
• Online training.
• Bike-to-work scheme.
• Maternity pay and parental leave.
• Discount scheme.