Maintenance Team Leader
PURPOSE OF THE POST
Provide day-to-day leadership and line management to the maintenance team by coordinating and overseeing workloads, providing support to ensure delivery, monitoring issues, and ensuring targets, Key Performance Indicators (KPIs), and quality standards are met for maintenance services.
Where appropriate, liaise with external contractors to coordinate the delivery of agreed job activity in line with Tar Isteach Housing Maintenance Policy. The organisation operates across the South East and the Midlands.
OBJECTIVESWork within the overall mission, vision, and policy framework of Tar Isteach Housing.
Comply with all areas of Health and Safety as defined within organisational policies, ensuring contractors and staff adhere to these standards.
In conjunction with the Tar Isteach Housing Technical Department, evaluate systems and facilities to determine maintenance or repair requirements following property reviews, in line with building control obligations and private rented standards.
Work with the maintenance team and external contractors to plan work priorities, obtain necessary supplies, and assess skills required to complete tasks.
In conjunction with the Head of Department, effectively cost and plan cyclical and planned maintenance to support the creation of annual budgets.
Assist the team with technical issues, problem-solving, and project delivery, ensuring the highest standards of safety and quality at all times.
Create maintenance schedules, ensuring services comply with organisational maintenance standards and prioritisation levels, and delegate tasks to team members.
Conduct site inspections and identify areas requiring additional maintenance work, ensuring appropriate senior management approval is obtained for additional costs.
Supervise maintenance workers and ensure compliance with safe working practices.
Perform minor on-site repairs where required.
Schedule contractors for major repairs as necessary.
Discuss maintenance concerns within the organisation and communicate relevant information to maintenance workers.
Participate in the on-call rota and respond to emergency maintenance needs. Work as part of the organisation’s Cold Weather Initiative and Business Continuity Plans to ensure services remain operational at all times.
Monitor and ensure compliance for all communal fire systems, including their maintenance and upkeep.
Develop maintenance budgets and make recommendations to senior management as required.
In conjunction with the Head of Department, assess new external maintenance providers in line with organisational procurement policy, including involvement in negotiating vendor contracts.
Control and monitor inventory.
Coordinate work performed by external vendors to ensure standards and quality are maintained, and liaise effectively with the Finance Department regarding authorisation of payments.
Ensure essential information is available and that systems for input into financial and housing management systems are adhered to.
Ensure effective communication with tenants.
Work in partnership with all areas of the organisation, including Housing Support, Housing Management, and Finance.
Perform any other duties as assigned by line management.
A degree or other relevant qualification in maintenance and or construction.
A minimum of three years’ experience, including at least one year in a leadership role.
A full clean driving licence and access to a car.
Extensive knowledge of building systems, including plumbing, electrical, and general maintenance, incorporating Building Control, Fire Safety, and Private Rented Accommodation Standards.
Excellent analytical and problem-solving skills.
Ability to prioritise tasks and delegate effectively.
Ability to identify issues and determine required repairs.
Ability to plan maintenance schedules in line with organisational standards.
Strong supervisory and leadership skills.
Proficiency in Microsoft Office Suite or related software for completing reports, logs, and inventory records.
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