Manager Of Service Access And Flow

Manager of Service Access and Flow

Full Time, 1-year fixed term contract, DOH Clerical Grade VII, Grade Code 0582

Our 2025-2030 strategy sets out the renewed purpose, bold ambitions and values-led direction of the organisation. The strategic direction of the organisation is to provide our service users with the right supports at the right time. Together with individuals, families and our partners, we are aiming to shape a world where everyone is valued and supported to live the life they choose.

To assist with this vision, we are delighted to offer the opportunity for a Manager of Service Access and Flow to join the CRC team. The Manager of Service Access and Flow will be responsible for the strategic coordination, management, and oversight of clinical scheduling systems, ensuring the efficient use of clinician time and the delivery of timely, safe, and high-quality patient care.

Essential requirements are:

· A relevant qualification in healthcare management, business administration, or a related discipline.

· A relevant qualification in process improvement

· Significant experience in a healthcare or clinical environment, with a strong understanding of service delivery, patient flow, and clinical processes.

· Demonstrated experience in staff scheduling, workforce planning, or managing appointment systems within a complex service.

· Experience in a supervisory or management role, including leading, supporting, and developing administrative or scheduling teams.

· Proven ability to manage waiting lists, prioritise workload, and improve service access and efficiency.

· Experience using scheduling or patient management systems, with strong IT and data management skills.

· Demonstrated ability to analyse data, generate reports, and use information to support service planning and decision-making.

· A strong understanding of clinical governance, data protection (GDPR), and the importance of confidentiality in a healthcare setting.

· Excellent organisational, communication, and problem-solving skills, with the ability to work under pressure and manage competing priorities

Applicants must submit a CV and cover letter to demonstrate how they meet the required skills, competencies and knowledge for the post.

Department of Health Salary Scale apply, Clerical Grade VII (0582) (Current pay scale €61,219– 79,583)

Informal enquiries to Dr. Damien Kiernan, Head of Specialist Services (01)8542467 or email dkiernan@crc.ie

Please submit your application via the 'Apply Now' button below. It must be clearly demonstrated in your CV and supporting statement how you meet the required skills, competencies and knowledge for the post. Please note that on the date of application you must have a right to work in Ireland.

Applications must be received on or before Thursday 18th June 2026

Data Protection: Please refer to CRC Privacy Statement | Central Remedial Clinic to learn more about how we handle your personal data and the rights that you have during the recruitment cycle.

We reserve the right to clsoe the campaign early where we receive a high volume of applications.

Post Subject to HSE Approval

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