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Market Research Agent - Korean Speaker With Fluent English

IDG DirectDublin€23,000 a yearFull-timePart-timePermanent
Market Research Agent - Korean speaker with fluent English - APAC Market - WORK FROM HOME - FT/PT
IDG Direct is a telemarketing and research company providing demand generation services to the IT industry. We are part of IDG (International Data Group) one of the world’s leading media-tech company. We provide data and marketing services that influence technology buyers in 147 countries.
We represent and brand reports on IT services, events, or webinars via outbound calls on behalf of major IT companies. We currently employ 200+ multilingual market research agents.
If you are motivated, communicative, organised, a fast learner, result-focused then we want to hear from you! We are recruiting Korean speaker candidates from all over Ireland with the option to work from home full-time or part-time for our APAC Market. Our Head office is in Dublin city centre.

Responsibilities:
Daily outbound calls to prospective IT professionals on behalf of the largest tech companies

Asking survey questions depending on the campaign’s criteria and requirements
The ability to record accurately the data collected over the phone
Overcome objection handling and develop lead generation strategies
Achieve daily, weekly, and monthly targets/KPI’s as set by the Team Leader
Prospecting, generating, and qualifying LEADS

Requirements:
Ability to handle high volume phone calls and /or experience in a customer-oriented role
Experience in lead generation (desirable)
Full professional proficiency in English
Full professional proficiency in Korean
Proficiency in MS Office (required) or with other IT platforms and systems (desirable)
Positive attitude, resilience, ability to adapt and work in a fast-paced and target driven environment
You will need a fast and reliable broadband connection to work from home

Incentive and Benefits:
Full-time (37.5 h) or part-time (Min 20 hours per week) available from Monday to Friday - 5.30 am to 01.30 pm - no weekend work
Working from home
Competitive salary: €23,000 DOE (FT)
Benefits package (on successful completion of the probation period)
Performance-related bonus up to €4,000 per annum
Immediate life cover
Permanent role with company pension (after probation)
Additional annual leave day for every year of service (up to a max 5 days)

Internet Service Requirements:
Internet access provided by a cable or fibre provider.
DSL, satellite, and cellular/mobile hotspot are NOT permitted.
A minimum download speed of 25 Mbps or above

IDG Direct is an equal opportunity employer.

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