Marketing & Customer Engagement Assistant

The Company

EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 370 people.

Department: Marketing

Contract: Fixed-Term until January 2027

Reporting to: Marketing Manager / Store Management Team

About the Role

As part of the exciting launch of our new EZ Living Furniture store in Belfast, we are looking for an enthusiastic and confident Marketing & Customer Engagement Assistant to support our local marketing activity and help us build awareness of the EZ Living Furniture brand in Belfast.

This is a varied, hands-on role that would suit someone who enjoys meeting people, getting out and about, and being involved in a fast-paced retail environment. You’ll support a range of marketing, customer engagement and research activities both in-store and within the wider Belfast area. This is a part time role Friday - Sunday and is a fixed term contract until January 2027.

Key Responsibilities

• Support local marketing activity surrounding the launch of our new Belfast store.
• Distribute promotional materials and leaflets in agreed high-footfall locations, local businesses and surrounding areas.
• Engage with customers and members of the public to introduce the EZ Living Furniture brand, our new Belfast store and current promotions.
• Encourage customers to visit the EZ Living Furniture website and explore our product ranges online.
• Support customer email acquisition and database growth through approved sign-up activity, ensuring all data is collected in line with GDPR requirements.
• Assist with in-store marketing activity, promotional events and the official store opening.
• Carry out local market and competitor research, including monitoring competitor promotions, activity and presence within the Belfast market.
• Gather informal customer feedback and insights to help the Marketing team better understand the local market.
• Identify potential local marketing opportunities, including businesses, community groups, events and high-footfall locations.
• Support the Marketing team with basic reporting on activity, including volumes of materials distributed, customer interactions, email sign-ups and other relevant results.
• Act as a positive and professional representative of the EZ Living Furniture brand at all times.

We’re looking for someone who is:

• Confident, friendly and comfortable approaching and speaking with members of the public.
• Enthusiastic with a positive, proactive attitude.
• An excellent communicator with strong interpersonal skills.
• Comfortable working independently and using their own initiative.
• Organised and reliable, with the ability to report back clearly on activity completed.
• Interested in marketing, retail, customer engagement or consumer behaviour.
• Comfortable using digital platforms and directing customers to online resources.
• Flexible and happy to work across a variety of locations and activities.
• Familiar with Belfast and the surrounding area would be an advantage.

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