Master Data Manager

Master Data Manager

Role Introduction:

Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 16,000 people.

Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Master Data Manager, to join our team.

This role will form part of the Data & Applications team and reports to the Head of Data & Applications. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role.

Key Responsibilities:

· Identify and implement process improvements

· Develop and evolve Master Data Management services in partnership with key Business Stakeholders

· Manage the internal ticketing system and report Metrics and KPI’s to Senior management and the wider business

· Manage the team’s workload and priorities & provide guidance and training to colleagues to ensure proficiency on the system

· Periodic reviews of data entry in all 5 EPOS systems and SAP to ensure data quality is at an appropriate standard

· Mentor & Coaching team members to enhance their knowledge base and improve soft skills

· Oversight and involvement in project management of multiple initiatives within the business

· Work collaboratively with other functions (e.g. Finance, Operations, Marketing & external partners) to ensure data related issues are resolved and objectives are met.

· Ensuring the data is entered and maintained into and across the relevant systems to a high level of accuracy within the business SLA’s.

· Assisting the team with the manual entry and maintenance (create, change, review, delete) business critical data across a number of systems consistently and accurately.

The Candidate should have the following:

Qualifications, experience & skills

· Demonstrable Master Data Management experience

· Ability and willingness to learn multiple IT systems.

· Ability to work in a team and to achieve tight deadlines to meet the business service level agreements.

· Demonstrate analytical capability to interpret and challenge data and to identify where data may not be accurate or incomplete.

· Demonstrable experience of a collaborative attitude to working with colleagues both on-shore and off-shore

· Shows initiative and self-confidence, is adaptable, and able to cope with changing and evolving priorities

· Strong leadership, management, and customer service skills

· Previous experience in working with SAP system or POS systems in a data management role would be an advantage.

· Detail orientated with ability to also understand and see the broader impacts if the data is not entered correctly.

· Proven ability to work on your own initiative and deliver to tight deadlines under pressure.

· Committed and self-motivated that can adapt to change within a fast-moving environment.

· Excellent communication and interpersonal skills.

Additional key skills & attributes:

· A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve.

· Proven track record of delivering to tight deadlines.

· A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required.

· Ability to execute directly at high quality and pace.

· Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen.

· A ‘can do’ attitude and a positive solution focused mindset.

· Has strong commercial acumen and a focus on delivering value to the business.

· Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation.

· Be a self-starter, and also be able to work collaboratively as a member of a highly interdependent team across many parts of Applegreen.

· Is resilient, calm under pressure and comfortable dealing with ambiguity.

· Has sound judgement and objective logical decision-making skills.

· Has strong leadership potential and management skills, who will be a role model for the people and culture at Applegreen.

· Willing to travel ad hoc if required in addition to supporting out of hours content development as required.

Illustrative Application & Screening Process (subject to change):

· Application Process:

o Please submit an up to date tailored CV (max 2 pages).

· Interview & Selection Process:

o Two interview rounds will be required for this role.