Medical Administrator

Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly teams in the Belfast & Antrim areas (Travel between Belfast & Antrim site required).

This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am–8:15pm.

Contract: Full-time, permanent contract

Working hours: 37.5 hours per week

This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. 
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Excellent Communication
• Administration experience
• Flexibility & Adaptability
• Caring nature
• Team Worker
• Customer Service experience

Why Choose Alliance Medical?

• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Competitive Salary
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching
• Paid Sick Leave
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme
• Educational Assistance
• Professional Development & Ongoing training