Medical Secretary

Exciting Career Opportunity!

Medical Secretary

Full-time (35 hours per week) | Permanent & Specified Purpose Contract posts

We currently are recruiting for a number of Medical Secretary posts for our new Limerick Hospital. The roles on offer include:

· Permanent, full-time Medical Secretary posts.

· Permanent. full-time ‘floating’ Medical Secretary posts where the successful candidates will cover leave in different clinics.

· Specified Purpose Maternity Leave cover posts.

Candidate Criteria:

Education

• Leaving Certificate or equivalent
• Proficient in Microsoft Office Suite
• QQI / Fetac Level 5 or equivalent Medical Secretary / Medical Administration qualification

Experience

• Excellent secretarial and organisational skills
• At least 2 years previous experience in a similar role
• Knowledge of medical terminology desirable
• Experience in Dictatyping
• Experience in Diary Management
• A general knowledge of private health insurance claims and billing
• Experience in the use of Patient Management Systems
• Knowledge in the management of Confidential Patient Information
• Cash Handling experience

Key Responsibilities:

• Manage telephone communication ensuring all calls are received and recorded, by taking accurate written messages and dealt with within an appropriate time frame.
• Deal with queries from service users including patients and their families, in a manner that is consistent with hospital policies and procedures whilst demonstrating understanding, empathy and discretion.
• Deal with complex incoming post/faxes bringing information to the attention of the Consultant and processing as directed.
• Ensure the timely processing of all patient related information, including clinic letters, reports, referrals, appointments, admissions, and all, general enquiries.
• Ensure that all correspondence is handled within the required timeframes.
• To be responsible for booking all appointments, coordinate theatre bookings and manage changes, cancellations as required.
• Check and verify theatre lists where appropriate.
• Liaise with the CNM2 for theatre scheduling, generating theatre lists and booking procedures.
• Handle all / any outstanding invoices for patients, insurers or third parties to ensure prompt payment.
• Maintain the diaries of consultants, organising meetings, leave arrangements etc.,
• You will ensure that patient and practice confidentiality is respected at all times.
• You will be required to work within the guidelines & instructions for inputting & retrieving information from the Patient Management Systems.
• To be responsible for managing allocated Public Waiting List initiatives as required.
• Manage as appropriate the surveillance register to include monitoring and booking surveillance patients as directed by the consultant / hospital.
• Ensure all necessary paperwork is completed and enter details onto the appropriate patient management systems as defined by the hospital minimum data set.

To Apply: Please submit your CV

Closing Date: Wednesday 10th September 2025

Informal Inquiries: please contact Marese Lawlor, Relationship Manager - Consultants Practise, mlawlor@bonsecours.ie

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact stemcgrath@bonsecours.ie

Join us in our mission to provide exceptional care to the community of Limerick.