Mentoring Programme Officer

Key Responsibilities

The Programme Officer will be employed by Foróige and will be given an ongoing contract of employment. It must be understood, however, that if the position becomes redundant at any time during the period of the contract, if the funding of the post is discontinued, or if a post holder fails to perform satisfactorily, employment may be terminated.

Key Responsibilities

The duties of the Programme Officer in carrying out any functions which may be involved in or arise out of the appointment shall be as notified by the Organisation’s National Council and/or its Chief Executive from time to time.

These duties will include:

• Implementing and operating the Mentoring Programme locally in the Cork region.
• Recruiting volunteer mentors, assessing their suitability, and providing training, ongoing support, and recognition.
• Liaising and networking with key referral agencies to seek referrals of young people aged 10–18 to the programme, conducting an intake process to assess the programme's suitability to meet the needs of these young people.
• Setting up and supervising matches between young people and volunteer mentors and providing support to the young people, volunteer mentors, and parents/guardians as appropriate.
• Organising and facilitating group activities for matches.
• Implementing a case management approach to the role using the programme’s Salesforce system.
• Operating efficient office procedures in line with GDPR requirements and recording HR and financial data using Foróige’s HR and financial data processing system.
• Attending team meetings and preparing written reports as required for Management and Funders.
• Any other duties as the National Council and/or the Chief Executive shall deem necessary for the effective implementation of the policy and programmes of Foróige and the Mentoring Programme.

Professional Qualifications & Experience

(E: Essential | D: Desirable)

• Education to National Diploma or Degree standard, preferably in Youth, Justice, or Health Promotion work (Candidates with exceptional relevant work experience may also be considered in lieu of degree qualifications).(E)
• Access to a car and a full Irish driving licence. (E)
• Relevant paid or voluntary experience working with young people. (D)
• Experience and understanding of mentoring. (D)
• Experience using Salesforce or another case management system. (D)

Person Specification (Essential)

• Ability to build and maintain effective relationships with young people.
• Ability to be proactive, use own initiative, and work effectively within a pressurised environment.
• Positive and flexible approach to working as part of a national team.
• Excellent verbal and written communication skills, including the ability to draft summary information and correspondence.
• Good interpersonal skills, including the ability to liaise with a wide range of contacts and build and maintain effective working relationships.
• Excellent standards of accuracy and attention to detail.
• Ability to follow organisational guidelines and processes.
• Knowledge and experience of systems, processing, and administration, including the use of Google Workspace.
• Flexibility in relation to hours of work to meet the needs of the role.

Benefits to Support You

Salary

Foróige Youth Officer salary scale:

€38,558, €40,163, €41,769, €43,376, €44,982, €46,592, €48,201, €50,601, €53,001 per annum, pro-rated for part-time hours.

The highest starting point for this role will be Point 3, depending on experience.

Annual Leave

• 29 days annual leave plus Good Friday.

Employee Assistance Programme (EAP)

• 24/7 Employee Assistance Programme.

Pension

• Contributory pension benefits.

Additional Benefits

• Bike to Work Scheme.
• Commuter Travel Tax Saver Ticket.
• Structured onboarding together with a 9-day Foróige Induction Programme.
• Ongoing Continuing Professional Development (CPD).
• Up to 5 days paid study leave per year of course.
• Support and Supervision policy and practices that support professional development.
• Progression opportunities.
• Career Break of up to 2 years after 3 years' service.
• Unpaid Leave of up to 6 months after 1 year of service.
• Flexible work practices supporting work-life balance.
• Top-up maternity and paternity benefit pay.

Other InformationGarda Vetting

Candidates under consideration for employment in Foróige will be subject to Garda vetting.

Hours of Work

• Minimum of 35 hours per week.
• Flexibility in working hours is required.
• The successful candidate will be expected to work some evenings each week and occasional weekends based on the availability of volunteers and young people/families.

Travel

This post will involve domestic travel within Ireland and occasional meetings. Travel and expenses will be paid in accordance with the appropriate Foróige rates.

Base

The employment base for this post will be the Foróige Office, Cork City.

The successful candidate will be eligible to apply for a hybrid working arrangement involving up to 3 days remote working per week following 6 months of service and satisfactory completion of the probation period.

Applications

Please complete the Foróige Application Form online.

All information related to Foróige, including the annual report, projects, services, and other organisational information, is available on the Foróige website.

Foróige is not in a position to sponsor work permit applications. All applicants must hold a valid work permit and permission to work in the Republic of Ireland.