Miantenance Manager

Maintenance Manager

Location: Bridge House Hotel
Reports to: General Manager / Owner
Department: Maintenance / Facilities
Employment Type: Full-Time

About Us

We are a 4-star, family-run hotel committed to delivering exceptional guest experiences through high standards of comfort, safety, and service. As a family business, we value teamwork, attention to detail, pride in our property, and a hands-on management approach.

Position Summary

The Maintenance Manager is responsible for the overall upkeep, safety, functionality, and appearance of the hotel’s facilities. This role ensures all guest rooms, public areas, back-of-house spaces, and external grounds meet 4-star quality standards at all times.

The successful candidate will take a proactive, preventative approach to maintenance while leading a small team and working closely with housekeeping and management.

Key Responsibilities

1. Property & Facilities Management

• Oversee maintenance of guest rooms, public areas, restaurant/bar areas, spa/leisure facilities and exterior grounds.
• Ensure all plant and equipment operate efficiently (HVAC, boilers, lifts, plumbing, electrical systems).
• Maintain 4-star presentation standards throughout the property.
• Conduct daily walk-through inspections of the premises.

2. Preventative Maintenance

• Develop and implement a preventative maintenance schedule.
• Ensure routine servicing of all mechanical, electrical, and safety systems.
• Minimise downtime through proactive planning and timely repairs.

3. Health, Safety & Compliance

• Ensure full compliance with local health & safety regulations and fire safety legislation.
• Maintain accurate maintenance logs, safety records, and inspection reports.
• Liaise with external contractors and regulatory inspectors as required.
• Ensure safe working practices within the department.

4. Team Leadership

• Supervise and support maintenance staff.
• Coordinate daily tasks and emergency repairs.
• Provide training and promote a culture of accountability and pride in workmanship.

5. Budget & Cost Control

• Manage maintenance budgets and control expenditure.
• Source competitive quotes from suppliers and contractors.
• Monitor energy usage and implement cost-saving initiatives.

6. Guest Experience

• Respond promptly and professionally to guest maintenance requests.
• Work closely with Front Office and Housekeeping to ensure rooms are guest-ready at all times.
• Minimise disruption to guests during repairs or improvement works.

Skills & Experience

Essential:

• Proven experience in hotel or hospitality maintenance
• Strong knowledge of plumbing, electrical systems, HVAC, and general building maintenance.
• Good understanding of health & safety regulations.
• Hands-on, practical problem-solving skills.
• Strong organisational and communication skills.

Desirable:

• Relevant technical qualification (electrical, mechanical, facilities management).
• Experience in a 4-star or boutique hotel environment.
• Previous supervisory or management experience.

Personal Attributes

• Proactive and detail-oriented
• Calm under pressure
• Professional and guest-focused
• Trustworthy and reliable
• Takes pride in maintaining high standards
• Comfortable working in a family-run, close-knit team environment

What We Offer

• Competitive salary (knowledge of plumbing, electrical systems, HVAC, and general building maintenance.
• Supportive family-oriented working environment. Hotel has been awarded “Great Place to Work”
• Bike to work scheme
• On site parking
• Wellness programme
• Gym membership
• Staff discounts
• Pension scheme
• Ongoing training and development