Motor Damage and Bodily Injury Claims Handler

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Motor Damage and Bodily Injury Claims Handler

Key roles

This position is within the Motor Division and will include both the desk-top administration, investigation, and negotiation of a portfolio of motor claims and the handling of complaints, on behalf of a key motor client. 

Specific responsibilities (including but not limited to)

• Proactive end to end management of a portfolio of 150+ bodily injury and third party motor damage files with specific closure and quality targets 

• Previous complaint handling experience would be advantageous together with familiarity of the CPC requirements. 

• Desktop Liability investigation and determination 

• Proactive investigation and settlement of claims in expedient and compliant manner 

• Management of suppliers/vendors 

• Provide an excellent customer service to our client 

• Work as part of a team, liaising with the client and other departments 

• Represent the business in a professional and positive manner at all times 

• Maintain a positive attitude when faced with challenging circumstances and changing business needs 

• Be flexible with time and willing to get involved in other areas of the business as requested by management, including travelling to other locations if necessary. 

Qualifications/skills

• CIP qualification in insurance 

• Experience handling bodily injury and third party motor damage claims is essential 

• An excellent understanding of the PIAB and litigation process 

• Decision making skills and sound numeric skills required 

• High level interpersonal and communication (verbal/written) skills 

• Experience working in a dynamic environment 

• Highly motivated, proactive and with excellent influential skills to influence both internally and externally 

• Problem solving ability 

• Client orientated and a willingness to meet and understand the client’s needs 

• Demonstrate excellent attention to detail and accuracy 

• Possess excellent negotiating skills. 

Experience

• Minimum 5 years bodily injury and third party motor damage claims handling experience essential 

Benefits of working for Sedgwick in Ireland

• Bike to Work Scheme 

• Tax Saver Travel Scheme 

• Discounted onsite Gym Membership (Dublin 4) 

• Discounted onsite Montessori (Dublin 4) 

• EAP – Employee Assistance Programme

• Health Insurance Scheme 

• Life Cover 

• PHI – Permanent Health Insurance 

• Exams & Professional Membership Fees 

• Professional and personal development opportunities 

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