MRHP---, Patient Services Manager

Grade VII - Patient Services Manager

MRHP-12-25-385

Midland Regional Hospital Portlaoise

Location of Post:

Midland Regional Hospital Portlaoise

There is currently one permanent, whole-time Grade VII – Patient Services Manager vacancy available in the Patient Service Department in the Midland Regional Hospital Portlaoise.

A panel may be formed as a result of this campaign for a Grade VII – Patient Services Manager from which current and future, permanent and specified purpose vacancies of full-time or part-time duration may be filled.

Informal Enquiries:

We welcome enquiries about the role.

For further information about the role, please contact:

Ms. Dolores Fall

Operations Manager

Midland Regional Hospital Portlaoise

Email:dolores.fall@hse.ie

Tel: 057 869 6376

HR Point of Contact:

The HSE Dublin and Midlands is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact:

Sophie Larkin

Human Resources Team Lead

HSE Dublin and Midlands

Email: sophie.larkin@hse.ie

Tel: 087 703 1406

Purpose of the Post:

The purpose of the post is to manage all administrative and clerical aspects of the patient services departments including the Medical Secretariat, Medical Records and Laboratory Department to ensure the efficient delivery of services to patients. The post holder will also support the Operations Manager in the management of scheduled care at the hospital.

Eligibility, Qualifications and / or Experience:

This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement – 161867.

1. Professional Qualifications, Experience, etc.

(a) Eligible applicants will be those who on the closing date for the competition: -

(i) Have satisfactory experience in an office under the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 at a level not lower than that of Grade IV (or equivalent).

AND

(ii) Have not less than two years satisfactory experience either in that office or in an office at a level not lower than that of Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004.

AND

(iii) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office.

2. Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

3. Character

Each candidate for and any person holding the office must be of good character.

Post Specific Requirements:

• Experience of managing a significant number of staff within a busy service.
• Experience of drafting and producing reports as relevant to the role.
• Experience of working with multiple internal and external stakeholders as relevant to the role.
• Experience of implementing standards, policies, procedures and guidelines in the area of Patient Services.
• Experience of delivering multiple concurrent pieces of work.