MRHT-- - Consumer & Legal Affairs Manager

Grade VII Consumer & Legal Affairs Manager

MRHT-02-26-49

Midland Regional Hospital Tullamore

(Grade Code: 0582)

This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867

Location:

There is currently one permanent / whole-time vacancy available in Midland Regional Hospital Tullamore.

A panel may be formed as a result of this campaign for Grade VII Comsumer & Legal Affairs Manager from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled.

Informal Enquiries:

We welcome enquiries about the role please contact

Name: Ms. Clare Conway

Quality and Patient Safety Manager

Midland Regional Hospital Tullamore (MRHT)

Tel: 057 93 57896

Email: claireconway1@hse.ie

HR Point of Contact:

DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact:

Name: Jack Clancy

Assistant Staff Officer HR

HSE Dublin and Midlands

Email: Jack.Clancy@hse.ie

Purpose of Post:

The role of the Consumer & Legal Affairs Manager (Grade VII) is multi-functional and it occupies a pivotal role within the Midland Regional Hospital Tullamore. It encompasses both managerial and administrative responsibilities.

There s a requirement to act as an FOI decision-maker and to support efforts to enhance MRHT’s data protection compliance. In this regard, the role will involve excellent organisational skills and the ability to work under pressure in order to deliver to consistent, high-quality standards within predetermined legislative timescales.

There is also a requirement to act as Complaints Officer to ensure that the complaints management process is implemented and being adhered to within the Hospital environment and that the rights and legitimate interests of service users and staff are protected. In this regard the post holder will be required to support staff and service users in the implementation of the complaints management process.

The Consumer and Legal Affairs Manager will act as the key link between the hospital and the state claims agency and external legal teams including translating legal advice into practical actions within the hospital setting.

Eligibility Criteria / Qualifications and/ or experience:

This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867

* A list of ‘other statutory health agencies’ can be found: https://www.gov.ie/en/organisation-information/9c9c03-bodies-under-the-aegis-of-the-department-of-health/?referrer=http://www.health.gov.ie/about-us/agencies-health-bodies/

Eligible applicants will be those who on the closing date for the competition:

(a) Have satisfactory experience in an office under the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 at a level not lower than that of Grade IV (or equivalent)

And

Have not less than two years satisfactory experience either in that office or in an office at a level not lower than that of Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004

And

(b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

Post Specific Requirements:

Candidates must be able to demonstrate relevant knowledge, experience and capability to support the safe, effective and efficient delivery of hospital services. In particular, candidates should be able to demonstrate:

• Knowledge of the legislation in relation to FOI, GDPR and complaints management is essential.
• Experience in dealing with Freedom of Information, Direct Access and GDPR requests is essential.
• Knowledge of the legislation in relation to the Assisted Decision Making Act
• Excellent organisation abilities and a high capacity for responsibility and individual initiative is essential.