Night Porter
The Tullamore Court Hotel is now recruiting for a Full Time Night Porter to join the team.
Tullamore Court Hotel is situated in the heart of the Irish countryside in Tullamore, County Offaly only 60 minutes from Dublin or Galway and 75 minutes from Limerick.
The 4* Tullamore Court Hotel is one of the hotels in the iNua Collection which is an Irish owned regional hotel group.
As a proud member of the Irish Hotel Federation Quality Employers Programme, the iNUA Group thrives in providing many development opportunities for motivated driven and efficient employee’s across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect and trust amongst colleagues.
The many benefits of working in the hotel are:
Fitness Club Membership
Free meals on duty.
Free car parking.
Continuous training and opportunities to develop and progress within the company
Staff recognition programmes.
Recruitment referral bonus
Employee discounts on accommodation and food across the group
Friends and Family Special Rates.
Employee Assistance Programme
Group Pension Scheme
Paid Maternity/Adoptive and Paternity leave
Healthcare contribution
Discount on Spa treatments and products
Educational assistance
Opportunities for promotion
Purpose of Job:
To provide efficient, prompt, trouble free, courteous servicesecurity to guests in absence of departmental managers and limited staff during the night, in line with the hotel’s guidelines, and iNua Group standards and service concepts.
Key Duties and Responsibilities
- Provide service and security to guests during night.
- Is available to register, process, and greet guests promptly.
- Checks the daily arrival list.
- Welcomes guests to the hotel.
- Responds to guest’s requests for information about the hotel and its surroundings.
- Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift.
- Arranges fulfilment of customer services by supplying limited services in the following areas:
- Telephone services
- Business Service Centre
- Concierge
- Housekeeping
- Reservations
- Room Service
Essential Skills:
- ·Will have a strong work ethic and be able to work independently as well as part of a team
- ·Previous experience in hospitality environment is essential
- ·Excellent communication skills
- ·Excellent customer care
- ·Fluent English (written & spoken)
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