Night Porter

Night Porter – 4* Grand Hotel

Now under the management of FBD Hotels & Resorts, an excellent opportunity has arisen to join our team as a Night Porter at the Grand Hotel, Malahide. The ideal candidate will have previous experience working as a Night Porter in a 3*, 4* or 5* Hotel property; possess excellent interpersonal and customer care skills and be able to work on their own initiative. Opera experience is desirable but not essential as full training and support will be provided.

Responsibilities will include:

· Report any maintenance issues within the hotel.

· To ensure all reasonable guests’ requirements are met promptly including luggage, room service, messaging or other.

· To be fully security conscious, to ensure the Hotel, the guests and you are fully safe and secure in the Building. Do frequent checks of the hallways, corridors and stairs, consistently ensure the doors are all secure.

· To record all issues during the night and communicate a concise handover to the morning Manager and Receptionist including check ins, extra rooms sold and early checkouts.

What are we looking for?

We are seeking an enthusiastic, motivated and hardworking individual with a strong commitment to quality, high standards, service and customer care.

What we offer

• Competitive rates & flexible working arrangements.

• Complimentary meals on duty to ensure you can always perform at your best.

• Complimentary use of the Arena Leisure and Fitness Club

• Preferential Bed & Breakfast rates across group for both Family & Friends to come and enjoy our outstanding hospitality.

• Employee Assistance Programme offering a variety of assistance helplines & services including GP online & Counselling services.

• Bike to Work & Tax Savers Scheme.

• Discounted HSF Health Care & Dental Scheme for you and your family.

• Refer a Friend Scheme- earn up to €300 reward per referral.

• Discounted Dry Cleaning Scheme.

• Cash Saving’s Scheme

• Reward & Recognition Programme