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Night Porter Part Time

Cork International HotelPart-time

Description

PRIMARY DUTIES AND RESPONSIBILITIES:

To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.

To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.

To assist in achieving hotel and departmental goals in relation to mystery audits, customer comment, etc.

To carry out all departmental tasks, duties and checklists as established in the Standard Operation and Performance Manuals.

To maintain good liaisons and communications with management and all other departments, particularly Accommodation.

To assist in actively and positively promoting sales within the department and maximize every sales opportunity.

Portering and cleaning duties in line with standards

Other duties as required.

Previous experience working at the Front Desk of a similar 4 or 5 star property preferable

Excellent customer service skills.

Strong communication, interpersonal and organisational skills.

Fluent English essential

Opera experience essential.

Full Driving Licence essential


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