Online Assistant

Key Responsibilities:

• Managing and updating Content Management Systems. 
• Support consultants on internal systems and our clients on external systems. 
• Troubleshooting and performing 1st line support activities. 
• Identify, evaluate, and prioritise problems whilst formulating plans of resolution. 
• Escalate unresolved issues to Management team, as necessary. 
• Working closely with the Manager & development teams to UAT releases & bug fixes. 
• Support the Management & other team members on projects as required including online research & business development. 

The IDeal Candidate:

• Be highly enthusiastic with a passion for Travel! 
• Excellent organisational, written, verbal and ICT skills. 
• Organised, with attention to detail and a strong work ethic. 
• Ability to work independently and as part of a team.

Qualifications and Skills

• Bachelor’s degree in Tourism, Business Administration or related field or equivalent experience. 

Additional Information

• The role is full-time position
• Training and practical experience will be given. 
• Proficiency in Microsoft Office Suite and data analytics tools. 
• A high standard of written and spoken English is required. 

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