Online Shopping Assistant

Main purpose of the role: Shop and fulfil orders on behalf of our customers using the SuperValu.ie service.

The ideal candidate will have/be: • Previous retail experience is desirable is desirable • Shop to specific targets whilst being selective and accurate with products • Excellent communication skills • Accuracy, attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment.

Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Shop to specific targets whilst being selective and accurate with products • Have good product knowledge to ensure the items that are picked are of the highest quality and substitution chosen are appropriate • Pack the products in the correct temperature zone and in such a way they arrive at the customers` home in perfect condition • Make decisions on behalf of customers if products ordered are unavailable • Work on own initiative with very little supervision • Keep up to date with team communication • Deal with routine customer queries.