Operational Risk Manager

We’re AmTrust International Underwriters, an insurance business based out of our modern offices in the Temple Bar area of Dublin. As part of a Global group, we work creatively to develop bespoke insurance solutions for leading financial institutions, retailers and manufacturers both Internationally and Globally.

The Dublin office has approximately 75 employees, across various functions. We are a diverse and close knit team and work together to deliver excellence in everything we do. We are extremely proud to have been awarded an Investors in Diversity Silver Award in 2025.

Our results were far beyond the Industry and International standards, with over 95% of our colleagues participating in the survey, with a confidence level of 95% as an inclusive place to work.

We are now recruiting for an Operational Risk Manager to join our team on permanent basis based out of either our Dublin, London or Nottingham office.

Reporting to the Head of Risk & Resilience, this role will have full oversight of the business’s compliance within its Operational Risk and Quality Assurance Frameworks. Reporting on business adherence and ensuring appropriate frameworks and KPIs are in place to measure as well as to Monitor and escalate risks relating to breaches of process coming out of Quality Assurance Reports.

Essential functions of this role will include but are not limited to:

• Provide adequate oversight of operational risk in the first line, to ensure operational risk is appropriately identified and mitigated, ensuring it remains within risk appetite
• Help build and maintain an effective operational risk management approach, policies and procedures, and ongoing development.
• Support the development and implementation of the Quality Assurance Framework and supporting processes across ASL & AIU leading a risk based approach.
• Produce high quality reports for the Executive Management Team, Risk Committee and Board of Directors.
• Leading RCSAs renewal and ongoing risk changes.

To be successful in this role you will need to have an advanced understanding of operational risk within Insurance or wider financial services. Proven experience with QA/QC and outsourcing will also be advantageous as will a background in governance and/or L&D. An ability in taking initiative and producing results in a challenging and technical environment and previous experience leading a team is key. The right candidate will possess strong organisational skills and be an effective communicator – both written and verbal, with an interest in being able to bring new and effective ways of working to the wider business.

If you are interested in continuing your career within a Global organisation, with plenty of exposure to the whole organisation, this could be the opportunity for you.

With this role, we offer:

• Hybrid working
• Flexible start times (between 8am and 10am) to help you navigate your commuting needs
• 25 days holiday as standard + up to 12 additional ‘AmTrust days’ each year
• Employee Networks and Commitment to D&I
• Educational support
• Regular social events and activities with a focus on giving back through charitable events

Interested? Apply now and let us tell you more!