Operational Support Team Member

Job summary

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for an Operational Support Team Member to join our team based at Belfast International Airport- Northern Quarter, Belfast.

Working Pattern: 

• 35 Hours per week
• 5 out of 7 Days per Week (Monday, Wednesday, Thursday, Friday, Saturday) 
• 06:00am - 14:00pm 

Temporary contract until January 2026 with the opportunity to be permanent position

Rewards:

• 28 days’ paid holidays (pro rata)
• Employee Assistance Program to support your health & wellbeing 
• Company Pension Scheme
• Training & Development
• Uniform Provided
• Onsite Parking
• Company Events

The Role

: 

• Recording Deliveries to HACCP requirements
• Moving goods/kegs from delivery area to stores/kitchen
• Informing management of stock/delivery issues
• To ensure all equipment and materials are used in correct manner and any problems are reported immediately
• To ensure that the stores areas are maintained in a clean and tidy manner in accordance with company standards
• To ensure company policies relating to sales handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
• To maintain effective communication with all other departments including, head office and airport management,
• To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures as well as to comply with all airport rules and regulations as set out by BIA.

The Person: 

• Excellent customer service skills.
• Previous experience working in a hospitality role.
• The ability to prioritise and have an eye for detail.
• Good communication skills – written and verbal.
• The ability to demonstrate great team work skills.
• The ability to follow instruction.
• Flexible with a positive, can-do attitude.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

​​​​​​The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.Please note, the successful applicant's offer is subject to a five-year, traceable employment history and an Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

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GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE