Operational Support Team Member

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for an Operational Support Team Member to join our team based at Belfast International Airport – Northern Quarter. This is a great opportunity to join a world leading facilities management company.


Working Pattern:

• 32 Hours Per Week
• Tuesday - Friday
• 6am – 14:00pm
• Temporary contract until October

Rewards:

• 28 days Paid Holidays (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Training & Development
• Uniform Provided
• Onsite Parking
• Company Events

The Role:

• Record deliveries in line with HACCP requirements.
• Move goods and kegs from delivery areas to appropriate storage or kitchen locations.
• Maintain cleanliness and organisation of store areas.
• Use equipment and materials correctly, reporting any issues immediately.
• Monitor and implement company policies on stock control, sales handling, and ordering.
• Maintain effective communication with management, head office, and
• airport authorities.
• Report issues clearly and promptly.
• Work collaboratively with team members to support operational goal
• Understanding of HACCP and food safety standards.
• Familiarity with stock control processes.
• Awareness of health, safety, fire, hygiene, and security legislation.
• Knowledge of airport operational rules and regulations (BIA-specific).

The Person 

• Excellent customer service skills.
• Previous experience in a hospitality role.
• Ability to prioritise tasks and attention to detail.
• Good written and verbal communication skills.
• Strong teamwork and ability to follow instructions.
• Flexible and positive attitude.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis.

Desirable Criteria

• Experience working in an airport or similar regulated environment.
• Knowledge of HACCP or food safety procedures.
• Familiarity with stock control systems
• The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

​​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. 

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.


GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE