Operations Coordinator

About the post: The objective of this post is to assist the Head of Department and all the teaching staff to deliver Paediatric teaching in an efficient and student-friendly way. This role will ensure the smooth and supportive clinical placements of all RCSI students on site to ensure learning outcomes are achieved, issues are addressed, and quality sustained and safely.

The successful candidate will be expected to:

• Plan and organise the clinical and practical paediatric student placement agenda and schedule

• Ensure clinical sites are prepared and ready to receive students. This work will be done in close collaboration with Consultants and Clinical Educators and other relevant RCSI and hospital colleagues

Job Responsibilities

• Organising the timetabling and scheduling of Paediatrics teaching

• Liaising with RCSI Paediatrics Academic Staff, hospital consultants and external lecturers to ensure the educationally valid and student-friendly delivery of all the clinical paediatric curriculum – including but not limited to lectures, assessments, simulation & clinical skills, OSCE, Case-based presentations, and bedside tutorials

• Liaising with CHI @ Crumlin staff to ensure the availability of lecture theatres and tutorial rooms

• Managing the attendance of students at learning and assessment activities

• Organising the notification, preparation and selection process for student research attachments and electives as required at CHI @ Crumlin & CHI @ Temple Street

• Administering Moodle on behalf of Paediatrics – this includes the uploading of all teaching material, assisting in the administration of those modules coordinated by Paediatrics and the module exams

• Liaising with the Student Academic & Regulatory Affairs (SARA) department in the coordinating of student allocations, examinations and assessment

• Liaising with all stakeholders as directed by the Head of Department or nominee in organising and implementing the Paediatrics element of agreed undergraduate teaching

• Organising and attending meetings as requested by the Head of Department

• Managing Departmental room booking

• Organising the Simulation teaching logistics

• Undergoing programmes of training and development as may be required from time to time

• Representing the best interests of the Paediatrics Department/RCSI at all times

• Performing such other duties as may be required

Knowledge & Experience – (Essential):

• Strong organisational and administrative skills with the ability to focus on, produce results, and prioritise objectives

• Capable of archiving and maintaining teaching materials and equipment for continued use

• Very strong IT skills especially MS Office: Excel, PowerPoint, Access, and E-Learning systems, with previous experience on Moodle an advantage

• An effective communication style appropriate to audience and situation

• Ability to make decisions and meet deadlines

• The ability to work on one’s own initiative as well as in a team environment

• Experience and a proven track record working in an academic administrative environment would be an advantage

We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we’d love to hear from you.

Application Process Please apply online through the RCSI careers portal on the closing date with your CV and cover letter.

Informal Enquiries: Informal enquiries are invited in the first instance through the Senior Departmental Coordinator, Louise Burke, louise.burke@rcsi.ie. All applications for this post must be made through the careers webpage www.rcsi/careers. Please note we do not accept CVs directly.

Employee Benefits

At RCSI, we help care for our people so they can focus on our mission to educate, nurture, and discover for the benefit of human health. RCSI truly goes above and beyond to support its employees, ensuring they have everything they need to thrive both personally and professionally. Here's a glimpse of the fantastic benefits available:

Health and Wellbeing:

• Our Inspire Programme promotes the importance of taking care of both our general health and mental health. Inspire manages the Employee Assistance Programme (EAP) offered through SpectrumLife. Past events held by Inspire have included workshops on mindfulness practices, yoga, nutritional advice, financial advice on mortgages, pensions & health insurance from leading experts, fitness challenges, baking competitions, weight loss programmes, annual flu vaccination campaign and many more

• You can also enjoy access to an onsite gym for just €10 per month

Work–Life Balance:

• Maintaining a healthy work-life balance is crucial for fostering employee well-being, productivity, and overall satisfaction. At RCSI, we offer flexible working arrangements, study leave, and career breaks. In addition to 20 days of annual leave, employees receive an extra 6.5 days of university privilege days, which occur annually around the Christmas and Easter breaks

Family Benefits:

• RCSI offers enhanced family leave to our working parents with fully paid Maternity, Adoptive, Paternity and Surrogacy Leave. We also offer the first two weeks of Parents leave fully paid for, as well as the option to take Parental Leave until your child is 18 years old. We provide access to Platform 55, a new Parents Platform to support staff before, during, and after becoming a parent. We also offer flexible working, discounted Giraffe crèche services of up to 20%, and a Parents and Carers’ Network

Financial Security:

• Benefit from automatic enrolment in a pension scheme with Willis Towers Watson with the employer contributions increasing with your length of service

• Death in Service of up to 4 times your salary

• Long-term illness and disability income replacement

• Free advice on health, motor, and home insurance

Discounted Services:

• Avail of discounted GP services, Taxsaver commuter tickets, the BiketoWork scheme, free eye tests at the National Optometry Centre, and discounted parking at St. Stephen's Green/RCSI car park

Recognition:

• At RCSI, we value and recognise the contributions of our staff through various awards and events, such as Long Service recognition, the Vice Chancellor Staff Awards, and through Research Day

Professional Growth:

• RCSI’s Staff Learning and Development is committed to providing colleagues with opportunities and support to help them reach their full potential and thrive at work. Offerings include a comprehensive programme of staff training, management and leadership development, mentoring, coaching and funding support for further study

Staff Networks:

• Additionally, we support a range of staff networks, including the Women’s Network, Postdoctoral Staff Network, Parents & Carers’ Network, Project Manager’s Network, LGBTI+ Network, Age Friendly Network etc. These networks help RCSI to foster a sense of community and inclusivity

Sports and Social Club:

• Engage in a variety of activities such as Yoga, Pilates and a variety of different fitness classes. Enjoy social evenings, Book Clubs, Summer BBQs and one-off events like the Taste of Dublin, Bloom, Dublin Horse Show and Dublin Zoo. We also have a variety of discount tickets for shows and events through the year

Note: This job description may be subject to change to reflect the evolving requirements of the Department and RCSI. Similar vacancies that arise in the next 6 months may be filled from the pool of applicants that apply for this position.

RCSI is proud to be an equal opportunity employer and welcomes applications from all suitably qualified persons regardless of their gender, civil status, family status, sexual orientation, religion, age, disability or race. RCSI is committed to embedding equality, diversity and inclusion (EDI) across everything we do. This ensures we can all work and learn in an environment defined by dignity and respect. Eligibility to work in Ireland is a requirement of this role. Proof of eligibility documentation will be required at a later date. Under limited and specific circumstances (research/specialist roles) RCSI may be in a position to seek a hosting agreement and/or work permits.

Employees are required to undertake 6 months service in their current role before applying for other internal opportunities, unless agreed in advance by the SMT representative.