Operations Manager

Operations Manager – Island of Ireland – (Job Ref: 26N/RHOM)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for an Operations Manager to manage our clinics across Northern Ireland and Southern Ireland.

Location: Can be based in either our clinic in Holywood or on the Lisburn Road in Belfast. Regular travel throughout our clinic network is essential.
The successful candidate will be responsible for the management of clinics in Ireland, which currently includes 4 clinics in Northern Ireland: Belfast, Crumlin, Derry/Londonderry and Holywood and 4 within the Republic of Ireland: 3 in Dublin and 1 in Cork. Regular travel will be required. New clinics are opening soon.

Contract Offered: Full-time, Permanent.

Working Hours / Shifts: 40 hours per week. Start and finish times will vary depending on business needs and may include some weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

Right to Work Requirement
Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Operations Manager role involve?
This role is responsible for the management of the Randox Health clinics and operations in Ireland. This is a varied role that may also include the following responsibilities:

• Planning and opening of new clinics to meet the Randox Health operational standard.
• Ensuring clinic facilities are fit for purpose and meet the Randox Health standards
• Implementation of new health services, products and business strategies.
• Appraising, training and continued development of staff.
• Ensuring compliance with contracts, relevant legislation and regulations. 
• Reporting contract performance trends and issues to service
• Coordinating with quality management to carry out internal audits, reporting of incidents and implementing corrective/preventative actions.
• Ensure effective teamwork and communication with staff throughout the business.
• Help build external clinical relationships and drive commercial business activities within the clinic.

Essential criteria:

• University Degree in a business, healthcare or science related discipline
• Experience in managing a team.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Strong communication skills, both written and verbal.
• Strong customer service skills.
• Full UK driving licence.
• Flexibility to travel and work across multiple sites.
• Proficiency in the use of Microsoft packages.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Experience in a private healthcare setting.
• Experience in project planning
• Confidence and experience working internal and external events.
• Previous sales / retail experience.