Outpatients Clerical Officer

Specific T&C’s of Post

• 35 hours standard working week

• 26 days Annual Leave

Remuneration is in accordance with the salary scale approved by the Department of Health:

Current salary scale with effect from 1st February 2026: Grade, Code 0609, starting at Point 1 €31,618 and rising annually in increments: €48,972 LSIS.

Purpose of the Role

The purpose of this post is to provide administrative support the Outpatients department within Children’s Health Ireland Tallaght. This will include Outpatients and other areas from time to time.

Principal Duties and Responsibilities

Professional Duties and Responsibilities:

• The post holder will be expected to live CHI values and be child-centered, compassionate, progressive and will act with respect, excellence and integrity.

• Post handling

• Filing of medical documentation

• Chart pulling

• Clinic preparation

• Dealing with telephone queries

• Outpatients’ reception duties

• Any other duties as directed by line manager

The above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

Eligibility Criteria, Qualifications and Experience

Essential Criteria:

• Leaving Certificate or equivalent

• Proficient with Microsoft Office Applications

• Excellent organisation skills

• Excellent written and communication skills

• Ability to prioritize work

• Excellent telephone manner

Desirable Criteria:

• Previous Hospital Experience

• Experience using patient management systems

Competition Specific Selection Process

How to Apply & Informal Enquiries

Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met.

The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria.

Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter.

The closing date for submissions of CV’s and cover letter is 13 February 2026 by 5 pm.

Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’.

Applications will not be accepted through direct email or any other method.

For informal enquiries for this specialty/department, please contact: Mr Scott Doherty, Operations Lead Email: Scott.doherty@tuh.ie

For other queries relating to this recruitment process, please contact: Talent Acquisition Specialist – Taurai.machuwe@childrenshealthireland.ie

PLEASE NOTE:

CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey.

It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date.

Below, you’ll find the list of commencement dates for 2026 for your information:

• April 13th, 2026

• May 11th, 2026

• June 8th, 2026